This United States Postal Service location is uniquely situated inside a Hallmark store at 3880 Valley Centre Dr, making it a convenient and interesting find for customers. Despite its tucked-away location, many visitors appreciate its accessibility and the friendly staff who are known for being patient, kind, and knowledgeable. The postal workers often remain polite even when faced with rude customers, creating a welcoming atmosphere. Customers have noted that the staff provides helpful ideas for special care of packages and are generally well-informed. However, some reviews mention frustrations with the limited hours, as the store is only open from 10 am to 5 pm on weekdays and is closed on Saturdays, which can be inconvenient for those working standard hours. Lines can get busy during lunch hours, leading to longer waits. Many customers find the location fun and quirky, likening it to a secret hideout or a speakeasy behind a gift shop. Overall, the post office is considered a reliable and friendly place to send mail and packages, with a unique charm that keeps customers returning despite the limited hours.
There’s a reason so many reviews mention the Asian lady with a face mask - consistently rude and unprofessional.
May 2025
If I could give 0 stars, I would. The most unprofessional and rude lady at the front desk. Wouldn't tape my box closed, an entire brand new roll had to be purchased which I was willing to do. But then would not print a return label for me. Never coming back here again.
May 2025
Lily is very helpful to us with her very good mandarin speaking!
