Victra is a Verizon Authorized Retailer located in San Diego, CA, dedicated to providing an excellent experience for its customers. The team, including employees like Josue, Jesus, Alex, and Brixton, is known for being helpful and knowledgeable. Customers appreciate the professional service, especially from Alex, who assists with phone changes and discounts, often leading to a lower overall price. The store is praised for its attentive service, with staff taking the time to listen to customer concerns and efficiently set up multiple devices in a single visit. While the service is highly rated, some customers note that the store could benefit from improved air conditioning. Overall, Victra stands out as a reliable choice for all Verizon needs and accessories.
I went to pick up a phone upgrade and Mathew was super helpful and respectful in getting everything situated. There was a hiccup with the process and the manager helped smooth everything over so it was really positive overall
March 2026
I had the best experience from this store the workers were outstanding while waiting to have my phone turned on they were very engaging I really enjoyed them planning on stopping by just to say hi when in the area I was so impressed that I talked my friend into twitching from T-Mobile to get Verizon
March 2026
Sarah was unbelievable and made my experience so great. It took a bit of time but we did things right! Sarah had a lot of patience with me. Everything was just great. This is my go to Verizon now and forever!
