Victra, a Verizon Authorized Retailer in San Diego, CA, strives to provide the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's excellent service, with one reviewer highlighting the exceptional assistance provided by Irvin, who was able to resolve a phone issue when Apple could not. Another customer commended Irvin's thoroughness and attention to detail in ensuring a seamless migration from an old phone to a new iPhone 16 Pro Max and Apple Watch Ultra 2, even providing written instructions on claiming rebates. The Victra store has also been recognized for its first-class treatment, with customers noting the store's new management and the hiring of good people, such as Natalie, the District Manager. Customers have found the store to be busy at times but have been able to make appointments and secure fantastic pricing deals. Overall, Victra's Verizon Authorized Retailer in San Diego has received positive reviews for its knowledgeable staff, excellent service, and commitment to connecting technology to life in a trustworthy and profitable way.
The rep who assisted with my upgrade was very accommodating and helpful. Completed the process quickly. My only very minor issue was that I was not offered the phone model with more memory. The service provided was still worthy of 5 stars.
June 2025
Amazing service! Irvin was so wonderful and helped me fix my phone issue when Apple wasn’t able to!
So indebted to him! Thank you so very much! May God bless you!! 🙂
May 2025
Everyone was very professional, knowledgeable and nice. Especially Val and Irwin.
