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“Convenient drop off location, tucked inside a cozy corner at the Good Neighbor Pharmacy. Super friendly service and zero wait time. ? recommend if you have ready to ship packages.”
“Cyclone Postal is a USPS Postal Partner. This program is similar to the older USPS Contract Station Program. This means they sell stamps and postage at the same rates as the post office. They will accept all of your outbound mail and issue instant tracking.USPS mail is picked up several times daily. (Mon-Sat)Cyclone offers the following:* UPS and FedEx Ground/Express services with daily pickup.* Private Professional Post Office Boxes Services and Package receiving.* Notary and Fingerprint Services.* Faxing Documents* They offer online vendors and businesses complete logistics services to ship their outbound shipping.* Authorized U-Haul Dealer with vehicles onsite.* Pack and Ship your outbound packages.”
“I find then more than reasonable in there services ? Sometime it’s the visitor who r holding the line ? By not thinking about other next in line ? They take there time arranging there papers , moving like turtles . Overall , this location deserve an A ?”
“Love our little post office. We had a po box here years ago and still come by occasionally for shipping. I do love the convenience and that little machine you can use for postage, but I really enjoy talking to the staff here. They’re always friendly, and I especially love the brunette women who greets you with a warm “hi mija.” it just makes the whole experience feel a little more personal ?”
“I had a great experience at the Covina United States Postal Service office while helping my husband get his passport for the first time. The whole process was smooth from start to finish. It was super easy to make the appointment online, and when we arrived, everyone was friendly and helpful. The staff made sure we had everything we needed and walked us through the steps clearly. It made what could have been a stressful process feel quick and easy. Thank you to the Covina USPS team for the excellent service!”
“I prefer the post office that has a self service kiosk in the lobby like the Covina Post Office. Though small and any couple of clerks at the counter, it's been very efficient for me to use.”
“Have been here a few times for various services and have to say, the employees here have always been extremely pleasant and helpful. I appreciate these folks and their service!”
“All I can say with 100% certainty is that this location and their staff is a 1000 times better than the Diamond Bar location on South Diamond Bar Blvd. They don't forgot to put the shipping label on your packages here. The DB location does, they forget and then blame you. I drive all the way here to avoid that location. That staff should be fired and the location closed.”
“I am responding to the several selfish, unthoughtful negative reviews posted recently. I have come to this post office for more than 20 years, beginning from the time I was a student at the nearby colleges. I have noticed how USPS head office have steadily reduced the staff, services, and capabilities here while the number of customers has remained the same or grown. Head Office has set up this post office and hundreds more like it to fail. Your unthoughtful complaints are not helping. Meanwhile, staff here struggle valiantly on. I thank them for doing their best in spite of conditions beyond their control. May I recommend before you slam the staff here that you consider writing first to USPS Washington DC and your representatives. Thank you.”
“Sergio the manager or person in charge definitely runs a tight ship, has all his clerks on check and on point, they have helped me tremendously on all my shipping needs for my business, his mail carriers too do a great job. I've had a few issues here and there but Sergio addresses it promptly anytime I have brought it to his attention. Love this post office, been coming here for years.”
“We all know that all Post offices are shortstaffed, but the Pomona post office is exceptionally helpful. Well staffed even when they're a long lines. The people do their best to help you. I wish that customers would realize that it's not the workers fault that they don't have enough people to work thank you for Pomona Post Office. 💜”
“It's a very small post office, right off Irwindale Ave and Arrow Hwy, on a side street directly across from a city park and the Irwindale Police Station. The parking lot has 4 spots, one is disabled only, however, there is parking permitted at it's curb on the street, which is why 4 stars. If you arrive at 2:00pm during weekdays, you'll have to come back at 2:30pm to allow the employees their lunch break. There's also the drive-up out-going stamped mailbox with the Priority Mailbox and Express in the parking area. It isn't as big as the Covina Post Office on Rimsdale or the West Covina P.O. nearby the West Covina Fashion Plaza which may discourage some but I find a bonus for no waiting, generally. It has a handicapped entrance and ramp next to disabled spot. And I've yet to see any of the postal employees being rude or unhelpful to any of the customers and there definitely is no woman by the door asking if you need stamps (really? it's so small, she'd get in the way if she existed) as one review claimed. I just like it because it's quick and easy if I need to go inside.”
“They have multiple services at this address. They have PO BOXES, they have a contract with USPS that allows them to do certain transactions on behalf of the USPS
It's a pharmacy, with many other items for sale.
You might find what you need here.
They don't have the kitchen sink but they have a billion other items you might need”
“The staff were very welcoming. Since my English isn't good, they guided me through each step of the filling process and even used simple colors to help me complete the payment. It was so heartwarming and efficient.”
“Recently I’ve had excellent experiences at this post office. The staff are super helpful, patient and friendly. I had made a mistake with a package I sent and they were very kind in helping me sort out the issue.”
“I just got out of here. I was able to send my 2 lb package to London, England. I was helped out by the associate who was respectful and made great conversation with me about visiting England and Japan. Boxes, with tape, are available for you here. Crowd is light too.”
“Surprisingly easy to get in and out of parking. Marking the main lobby doors for counter service and the single door for self service would help a first time visitor.”
“The supervisor is very helpful and kind, she responds to clients’ concerns and questions promptly. The people under her can be unprofessional and rude sometimes, however, she will take appropriate steps and actions accordingly. Not the most customer friendly staff at the window, so you are pretty much at their mercy and remember to remain polite.”
“I have to admit that the management or system used for 2025 during the busy season (November-December) have improved substantially compared to the last 10 years.
The key thing was keeping the drop off bin free of packages getting stuck especially for those that drop off ton of packages. Otherwise you'll have to wait in line just to drop off which could be worse when there are only 1 employee working the front.
The most annoying thing would be that the outer door can be locked at times before 9am which means you can't access the drop off bin or PO Boxes earlier.”
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“My only complaint is that the outside mailboxes for some reason were locked. It made no sense to me as to why. I was there during regular business hours. The drive thru mailboxes were open so why were the others locked?”