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“Thank you for helping me with finding the right bike for me. All the workers of the San Francisco stores in 2 locations were very helpful and knowledgable. I always felt welcomed to the store and during the test-rides (even in not ideal weather conditions). Thanks to all the crew.”
“I stopped by for the first time to talk with the service team about my bike. It had been about a year since the last service, and I wanted to figure out when I should schedule the next one.
The staff took about 10 minutes to carefully look over the bike, checked several components, and even measured the remaining life on the brake pads and chain. They gave me honest feedback that I still have about 2–3 months before service is really needed.
What impressed me most was that they took the time to do a thoughtful assessment and didn’t charge a dime. That kind of honesty and customer care is rare these days.
If you’re looking for a place to buy a lifetime bike and get top-notch service, I highly recommend this shop.”
“I was a "ride in" today for a broken brake cable on my Specialized bike. Anson and the team were so nice and helped me right then. Got a new cable installed and Anson fixed up the front brake too and noticed my front tire was also loose, yikes! Super glad to have brought it in and have all the safety work done properly. Super nice folks and great service, good prices too. They also have sweet Pivot mountain bikes for sale too. Been wanting one of those for a while. Thanks again guys! Glad to have my bike fixed up and safe!”
“Very knowledgeable and kind staff! They helped us pick a cargo bike for us and our toddler. Their service department was great and walked us through their process and each part of the bike that needs attention.”
“I had my bike shipped here and reassembled. Everything was great - great service, great communication, and great price. I'll be taking my bike here for servicing. Highly recommended!”
“I am always impressed by how kind they are at this shop. Twice now they have saved me money by taking the time to really look at my bike and fix the problem right there rather than let me go ahead and pay extra for parts and assembly that I ended up not needing.”
“First these guys sold me a phenomenal bike at a darn good price with great service. Then they went out of their way to help me.
These folks love bikes and give great service. Wish there were more bike shops like this!”
“Joey was very helpful and informative in helping us pick out a bike. We tried out three different bikes and he patiently help us decide the pros and cons of each. We ended up leaving with a bike! Would recommend”
“Jonas and Brian are the best! Very chill guys. It made the browsing and buying experience stress-free. They encouraged us to take time and try all the different models before making the decision, which made us confident that we went to the right place to get a new bike! Best Brompton bike dealer! Go to them for all your Brompton and bike needs :) The other people in the shop are always nice as well. We’ll be coming back!”
“I interacted with both the bike mechanic and the shop owner, and they provided top-notch customer service. They were honest and upfront about both current needs and future considerations. I would highly recommend them to my friends and family.”
“Physical storefront is now closed; the store only accepts online orders and does not have open hours on Eddy.
Great pieces for great prices— wish they still had a storefront, but I’m grateful there’s still people passionate about track biking in sf. Highly recommend.”
“Just got a new E MTB wanted to upgrade my stock seat... checked out Mike's Bikes of San Francisco.
Scored a great deal on a Fizik seat and as a bonus Mike's has a 30 day return window if u are not happy with your purchase bring it back No Problem!
I understand so many intricacies with setting up a bike for comfort and most important to protect your body from damage or injury from having an improper seat size...adjustment...etc.
Great to know that Mikes takes this into consideration and protects you by offering this option!
Sydney helped me with my purchase and advised of return policy and to top off the excellent customer service she installed the seat while i waited at no additional cost as a courtesy!
Thank u so much best regards...
DS”
10:30AM - 6PM
4049 Balboa St, San Francisco
Bicycle Shops
“DD Cycles is the best. Seriously old school knowledge, reasonable prices, and the owner is just hilarious, kind, and fair. Our favorite bike shop in the city by far. Highly recommend. He is never trying to play you always just giving honest knowledge and help. Does great work too.”
“Kash and his team are super helpful. It is increasingly rare these days to find a bike shop with a "can do" spirit, especially in the Bay Area. These guys are creative and helpful. If they can't do it themselves, they know how to get it done. Recently I was in trouble because I couldn't find a critical part I needed for a bike tour. Kash was able to source it and literally saved the trip. This is the type of team you want to work with. People who love bikes and love getting people going on them!”
“We showed up with no appointment, and they got us out the door with rentals within an hour. Loaned me a phone mount and were quick and helpful all the way through. We rode 20 miles and then I had a mechanical issue derailleur hangar snapped) after crossing the golden gate bridge. The manager came out personally and replaced my bike on the spot!”
10:30AM - 6PM
5612 Geary Blvd, San Francisco
Bicycle Shops
“I stopped in the have the light fixed on my ebike. They were not able to fix it because they are not authorized dealers of Izip. But the nice man reconnected my light and fixed it so I can ride it. No charge!”
“Jeff is the bomb. Had to replace a lost wheel on my bike and he made it happen in a day, gave it a nice quick tune and I got some new tires all for super reasonable price. No reason to go anywhere else.”
“Landed in SF for only a few days of riding and had problems with my rear derailleur. Heard good things about Ari and knocked on his door without booking a spot. He managed to fit me in between jobs,
quickly identified the problem, and got me a new part. Got the bike back in good order within hours. Highly recommended!”
“Rob is an exceptional mechanic and always takes the time to explain what needs to be done to fix any issue. Been going to freewheel for all of my bike needs and they always perform top level service. Best bike shop that I’ve been to in a long time!”
“I love this shop. I've been to every bike shop in a two mile radius and this is really the best one. Any number of features about this shop is great, but what stood out to me is the transparency with which they perform service. They don't recommend anything unnecessary, and indeed will discuss with you what level of service or quality of parts makes sense. They don't automatically order the most expensive components, but discuss with you which parts may work for you and why. I am a picky customer and they have been very patient with me. Highly recommend Velocipede, be it for a purchase or service.”
“The SF location of Vanmoof is the shining star of the entire company. In the 3 years of owning my bike they have continuously gone above and beyond in customer service.”
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“Highly recommend. Such a great investment in the longevity of my cycling life. Not only did I get a perfect fit, he also gave me curated exercises to do to address specific aspects of my fitness regarding to cycling.”