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“Did a good job on my ps5 repair. Fairly priced. The only down side was it took a day longer than they had originally said, but it’s not the end of the world. Great service overall.”
11AM - 6PM
2575 San Bruno Ave, San Francisco
Mobile Phones
“Store manager Zhao has a very good service attitude and patiently helped us solve the mobile phone problem. Thank you Mr. Zhao. If any friends need to deal with cell phone matters in the future, they will definitely recommend this store.”
“Jay messed up my account by putting the chip in my son's phone instead of mine. He was very impatient and not friendly. However, Jason and Kroner were extremely helpful, friendly, and efficient.”
“Ali and Sam are very knowledgeable on their products and even when you would like to upgrade they usually give you the highest amount possible for your old phone. I've worked with these guys time and time again and they make you feel like your family.
Highly recommend Platinum Wireless to all my friends for all their mobile needs.”
“I recently went to this AT&T location with my mother . I was helped by Rick. Before even getting to the store I went on an hour drive to pick up 3 brand new IPhone 16 Pros. I called the store after I received them from Best Buy and Rick answered. Rick was so kind and receptive. I told him that I needed help setting 3 new phones and transferring all of our old data from our IPhone 6S, 7, and XR. Without hesitation, he said we could come in and he would help.
When we got to AT&T store he greeted us and we sat down at a table together. Rick was patient throughout the whole process. He helped us get a better plan for our family account and transferred over all data without any issue. Rick is the type of employee that we all hope to encounter when we go to an AT&T store with an issue. I am so grateful that we had Rick to help us. I hope that he stays at this location because he is great at what he does. He also has a ton of experience which makes sense as to why he made everything effortless.
I would be remiss not to mention Josh who assisted when needed but was inventorying the entire store the entire time we were there. Both gentleman were excellent.
AT&T should do whatever they can to keep these guys around.”
“Great experience. My iphone needed a new battery. I contacted Lew. He was friendly and professional and best of all, said he could do the job right away. 15 minutes later had a new battery, and the phone is now holding a charge. And the price was much less than other phone repair shops.Lew is the best.”
9:30AM - 5PM
842 Cole St, San Francisco
Mobile Phones
“These guys are great! Came in for a sim issue and they fixed it on the spot for free. I tried to offer some money but they refused to take it. Awesome to see great small businesses in the community still looking out for the little man.”
“Bruce is such a nice person who has been helping me many times to fix my issue . He never felt irritated even there was a many customers . We want like this person who is working in front desk. Thank you Bruce. Happy new year 2025 .”
“I want there early they are opening from 11am till 5pm. I met John and he let me in and wait till he is done with opening. He got a great service, and quick response. Love this place.”
10AM - 8PM
1180 4th St, San Francisco
Mobile Phones
“Elbert was on the pricier side of what I saw quoted, but it's hard to overstate how great this was. My phone was extremely dead, and not only did Elbert fix it, but he was done within a couple of hours with a major repair.As I said, it was a little pricy but it was well worth it. everywhere else talked about several days to fix, while Elbert got it done in a few hours. And he picked it up and dropped it off.10/10, while I hope I never need his services again, he's going to be my first choice.”
“Had my phone stolen while visiting SF and had to get a new phone, and they were super helpful at the store! It was a mess on my part but they were patient and helped me out so much appreciated! :)”
“I currently own an iphone 12 pro that had a maximum battery charge capacity of 76%. I usually update my phone every 2 years but for some reason I was just fine keeping my 12. But since it did have a weak battery I was ready to finally upgrade to the 16 or 16 pro but did research beforehand. I wasn't too impressed with what the 16 series had to offer so I decided to just get my battery replaced by iPhone Repair SF. I made a same day appoint, within 2 hours availability! Elbert was the assigned tech and texted me on his arrival time. When he got to my address, he replaced my battery in under 30 minutes! He was polite, very knowledgeable, and gave me tips on how to make the battery last longer. The replacement comes with a 2 year warranty and it saved me hundreds instead of buying a new phone. Great service!”
“I was really expecting to hear the worst news, when I dropped off my Samsung tablet for repairs. I was quoted $80 over the phone, but it turns out it didn't even need the part initially thought to be at fault. Turns out it was just a simple soldering fix. They wound up charging me only $50. And they did it in one day. Very happy with their service. I Highly recommended them. ????”
“Thanks, Leo, for the best AT&T customer service in 30 years. I appreciate the time you took to set up my new iPhone, double check that every aspect was functioning, answer all my questions, and all with kindness and charm!”
“I had excellent service for purchase and set-up of a new phone with Kristalyn. She was efficient, friendly, and answered all my questions with patience and clarity.”
“Yesterday I went to the store to buy a new phone and they gave me good promotions and they even gave me the information of my old phone, all the workers were friendly and their customer service was good, I felt confident coming to this store subway”
“First of all the guy that runs this place is an awesome Guy . Well Run Great Prices Takes multiple forms of payments . I would definitely say if you are in the area give these guys a chance you won’t be disappointed.”
“I’ve been a loyal AT&T customer for many years, and a significant part of that loyalty is due to their impeccable customer service. I would like to formally thank Ricky for his unwavering support and meticulous attention to detail. He has consistently helped me resolve various issues, from billing inquiries to assisting me in securing the best deals during promotions. Thank you, Ricky, for being such a valuable resource and a huge help!”
“Boost company sent me there for a new SIM card, my new phone was not working, the amazing professional young man was what one needs when asking for help. Thank you!!!”
“The folks were very straightforward and explained the items in detail so I understood what I was getting into without trying to take advantage of my ignorance for profit.”
“Cody and his team were absolutely amazing! I guess I got there at the perfect time because the wait was very short before the next representative was available. I had recently relocated to San Francisco and needed to set up my new iPhone 16 ProMax. Not only was the process seamless, but I was able to complete my upgrade and convert all my old information to my new phone in a matter of minutes. I was a little concerned about protecting my new phone because most stores did not carry any cases for the new iPhone 16 ProMax. However, Cody was able to assist me with the purchase of a heavy duty case in store since I tend to drop my phone quite often. I can honestly say I was 100% satisfied with my overall experience at ATT near the Target off Geary Blvd and Masonic Ave. If you need a perfect spot to park for FREE, this is the location. Just park at the target and walk down the stairs near Masonic Ave. I promise you that every person in this place is friendly and will help you with all your ATT needs. I got lucky and picked the perfect location.”
“It was late evening needed to quickly transfer original number to a iPhone backup phone might've been a 20 minute wait. The young man was so chill and so knowledgeable and I was on my merry way.✨”
“I received great service today, even though the store seemed short-staffed. I believe if they had more employees, the wait time would be reduced.
Despite the staffing challenges, Steven was fantastic. He was incredibly helpful and made sure my phone was completely set up before I left, which I really appreciated. He also assisted me with accessories and clearly explained the next steps for setting up my account.
Overall, it's a great store with a good location.”
“The staff listened to my concerns and needs and help me port my phone number. I don't think I've been in and out of a place so fast in my life!They really know what they are doing at the Turk store and I highly recommend coming to them for any of yoi mobile needs...”
“I had an excellent experience, the service was awesome, thanks guys. I loved my old phone so much that i decided to get another LG but this time i got an upgrade to the old one, not only it was less compare to what the other carriers wanted for it. I'm absolutely happy with my choice.”
“I went in to pay my monthly bill and enquire about adding a line. Romeo answered all my questions and helped me to make an educated decision. Her didn't market me feel like I was wasting his time and I left with a new line and feeling very happy about it.
Thank you Romeo”
“WOW! We feel so fortunate that Lauren was working yesterday when we came in to upgrade one of our phones. Not only was she just genuinely friendly but she was very knowledgeable and knew her way around both the products and application needed to upgrade. She offered suggestions and pointed out the pros and cons of different phones and without her, our original thought of switching to an Iphone would have been disastrous for us. Kudos to Lauren! I hope TMobile recongnizes what a gem they have in her.”
“Very good experience! Employee was very helpful and worked with me to find exactly what I needed. He also reassured me that if anything is wrong I can come back any time! Would definitely come back to make another purchase”
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“Thank you Gabriel helping me upgrade my phone to iPhone 15 pro Max and setting up everything! Best costumer service in San Francisco. Cricket way better than metro”