U-Haul Box Store of Downtown offers a wide range of moving solutions for both local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Customers consistently praise the exceptional service provided by the staff, particularly Andrew, who is noted for his professionalism, respectfulness, and efficiency, even during busy times and system outages. Reviews highlight his ability to manage multiple tasks and maintain a positive atmosphere while assisting customers. Many customers return to this location specifically because of the outstanding service they received, particularly from Andrew and other team members like Efren. While the store can be a bit cramped due to the packing supplies, the helpful and friendly staff make the experience enjoyable. Overall, U-Haul Box Store of Downtown is highly recommended for its excellent customer service and comprehensive moving solutions.
Fast, easy, friendly service. Dante was awesome and the van was exceptionally clean and brand new.
July 2026
Dante was incredibly helpful and kind. Made the process so smooth! This is my go to location in the city.
June 2026
DANTE is the MAN. Normally I brace myself for any type of rental situations, especially Uhauls (sorry) but Dante hooked it up and made sure we were taken care of like we were family. Whatever his salary is, it should be doubled. And then doubled again.
