The UPS Store #6109 in San Francisco, located at the Terrace Level of the Fairmont Hotel, offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The staff, including Daniel and Jay, are known for their friendly, helpful, and prompt customer service. Customers appreciate the attentive and kind assistance, especially during tricky returns. The store is conveniently situated at level T of the Fairmont Hotel, with a direct entrance on California Street. Although the hours state opening at 8 a.m., some customers have experienced delays or closures during that time. Overall, many describe it as the best UPS Store they have visited, highlighting the helpfulness and politeness of the employees. The store is locally owned and operated, dedicated to providing excellent service to all customers.
However, the address listed makes it hard to find, but it's hidden away at the Terrace Level of the hotel.
July 2025
Rain or shine, Daniel and the staff here at this Mason St. store, in the Fairmont Hotel, have always greeted me with a very nice smile, and provided me with the most prompt, excellent Customer service. Impressive.
June 2025
I had a fantastic experience at this UPS Store thanks to Jay at the front desk. He went above and beyond to help me with a tricky Amazon return, staying patient, resourceful, and genuinely kind throughout the process. It’s rare to come across such attentive and thoughtful service—Jay truly deserves an A+!
