The UPS Store #0056 on Fillmore Street in San Francisco is locally owned and operated. It offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. The staff is consistently described as knowledgeable, friendly, professional, and efficient. They deftly handle many customers and complicated tasks with ease and a smile, providing great service and a great experience. Employees are noted for being really helpful, going beyond expectations, and making transactions easy and quick. They help customers understand instructions and process transactions with admirable efficacy. The caliber of customer service is of towering strength. The store is very convenient, offering so many services. As one of the longest clients notes, for great service to work, both sides need understanding, a good attitude, and friendliness. This store proves that, greeting customers with a smile and receiving a friendly response in return.
These guys are just doing their job and doing it well! Line moves quick if there is one and I’ve only had friendly and funny encounters with the people here (both workers and patrons) writing this as I’m getting ready to go to this UPS again. Glad it’s on Fillmore. Also really great location next to the 22 stop
April 2026
Rachel was the worker that just helped me, I had accidentally put USPS packages in the UPS dropoff. She pulled them out and set them aside for me over the phone! Extremely lovely experience.
November 2024
Wondering if they’ve since put a lot of effort into customer service since the poor reviews. I never leave reviews but am always blown away by the good service I receive here. So kind helpful and fast.
