The UPS Store #5818, located at 60 29th Street in San Francisco, is a locally owned business offering a variety of services including packing, shipping, printing, notary, shredding, and faxing. The store is known for its clean and convenient environment, making it a pleasant stop for community members. Customer service has received both praise and criticism; while some reviews highlight the exceptional service provided by the manager, Victor, others mention the need for improvement in staff behavior. Victor stands out for his accommodating nature and willingness to help, even during busy times. He has been recognized for going above and beyond to assist customers with issues like return labels and package shipping, ensuring their needs are met with efficiency. Many customers appreciate the friendly and helpful atmosphere at the store, noting that the team effectively manages the flow of customers. Overall, The UPS Store #5818 is valued as an important neighborhood hub that strives to meet the diverse needs of its community while providing quality service.
Alfred was incredibly helpful even though it was so busy and there were so many customers. He was quick and efficient and extremely friendly.
August 2026
I got two package I need to return. Alfred the worker was the one help me out. He as great customer service I like how he help me what I need to do so grateful got to return the items and amazing customer service
July 2026
There aren’t many locations in this area of San Francisco, but the staff were prompt and efficient.
