I am stranded, been literary trying to call the bank the whole morning and there is no customer service. You asked if a transaction was fraud. I said NO, why do you still block my card and then you don't answer your phones? Disgusted!!!+
September 2021
I am stranded, been literary trying to call the bank the whole morning and there is no customer service. You asked if a transaction was fraud. I said NO, why do you still block my card and then you don't answer your phones? Disgusted!!!+
September 2021
Bank of the West in branch and over the phone customer service is the WORST!!! Minimum phone wait time is 45minutes. Just shockingly bad service all around
Visit us at 211 South 9th, San Jose, CA 95192. Bank of the West is a trade name of BMO Harris Bank N.A. who provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. BMO Harris Bank N.A. Member FDIC. Equal Housing Lender.