FedEx OnSite offers convenient and friendly service with helpful staff who assist customers in finding the right shipping options. The location is close to homes, making it easy to drop off packages. Staff members are described as kind, warm, and knowledgeable, providing support especially when customers need help with labels or shipping instructions. Customers appreciate the friendly greeting and personalized help, though some mention that the self-service options, like the self-print kiosk, can have errors and may require staff assistance. Parking is easy and ample, adding to the overall convenience. While delivery times are generally reliable, there was a case where a promised overseas shipment arrived later than expected, which was disappointing. Overall, the location is well-liked for its helpful staff and good service, making it a preferred choice for shipping needs.
Shaine and Malindia were incredibly helpful. I will be returning to this one just for their help. It's right around the corner from my house and they help me find the right shipping I should use in a very dynamic situation. I appreciate their help so much on helping me get my tools to the customer on time!!!
May 2023
Very helpful staff. Convenient. Reliable. Passport photo they even checked if I'm ok with it. . Definitely return
April 2023
I paid $169 to ship a small box to overseas so that it could get delivered by thursday (is what they guaranteed) but my cousin ended up getting it on monday night which was a huge bummer given i paid extra to ensure delivery date. Staffs are friendly and nice though.
