KeyPoint Credit Union

Banks, Credit Unions
Hours: KeyPoint Credit Union serves over 63,000 members in Silicon Valley and beyond, offering a not-for-profit banking experience focused on members' needs. As a federally insured institution, it provides low fees, competitive rates, and personalized service. Members frequently praise the friendly and attentive staff, highlighting individuals like Celsa Ocampo and Amber Harwig-Brown for their kindness and helpfulness. Celsa is appreciated for her support with opening accounts, helping with online banking issues, and guiding members through real estate transactions, often going above and beyond to ensure a positive experience. Amber is recognized for her timely assistance and dedication to customer support, helping members navigate system limitations. The longstanding trust in the credit union is evident, with some members having been with the institution since 1984. The Santa Teresa branch is noted for its excellent service and a team that makes banking easier and more convenient. Overall, KeyPoint Credit Union is valued for its caring staff, good service, and commitment to its members.

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1. San Jose, California