Old Navy in San Jose, CA, offers a wide range of fashionable clothing for the entire family, including maternity wear, women's, men's, and kids' apparel. Customers appreciate the spacious and neat store layout, which is well-organized and stocked with a variety of items. The store's extended holiday hours and convenient online shopping with in-store pickup enhance the shopping experience. Reviewers praise the outstanding customer service, highlighting the helpful and friendly staff who assist with sizing and fashion advice. The fitting rooms are accessible, with some even featuring restrooms, making it easier for families. Although many customers enjoy the available selection, some suggest increasing the number of mirrors in the store for added convenience. The location is noted for being larger and cleaner compared to other local Old Navy stores, with quick-moving cashier lines and easy parking. While some shoppers mention that online deals are better than in-store prices, the overall experience at this Old Navy is positive, with many expressing a desire to return due to the improved shopping environment and helpful staff.
Very helpful sales associates, great layout, good selection of sizes, decent clearance section.
November 2024
The customer service of this store is amazing. The staff is extremely helpful in helping you find the size required etc. The collection here is great but a suggestion for the store is that if they can add more mirrors around the store as it will be easier for the customers.
October 2024
So disappointed that I can no longer buy long, slimline t-shirt at Old Navy. Nothing is flattering for anyone anymore.
