O'Reilly Auto Parts in San Jose, California, is known for its helpful and courteous staff who provide excellent customer service. Located at 2660 Union Avenue, the store offers a wide range of parts, tools, and accessories, along with services like free battery testing, wiper blade and bulb installation, and fluid recycling. Customers appreciate the respect shown to everyone, including women, and the staff's willingness to assist with various automotive needs. Many have praised specific employees for their efficient and friendly service, even under challenging conditions. The store's free Loaner Tool program is also available for specialty tool needs. Overall, O'Reilly Auto Parts is recognized for its knowledgeable staff who work together to ensure that customers find the right products, whether it’s for a simple battery replacement or more complex repairs, making it a reliable choice for all automotive needs.
They're very helpful and polite and they know what kind of Parts you need better than I do thank you
July 2025
Kind staff, always helpful and informative. I like having a spot to grab automotive accessories near home.
July 2025
Well it's an Oreilly's. The store was clean and well organized. Although I was offered help, I prefer to look around on my own, I found what I needed. They were ready for me to check out when I was ready.
