O'Reilly Auto Parts store #2624 in San Jose, California is a well-stocked and customer-friendly location. The store carries a wide range of auto parts, tools, and accessories, and offers helpful services like free battery testing, wiper blade and bulb installation, and brake rotor resurfacing. The store's parts professionals are consistently praised for their knowledge and willingness to assist customers. Reviewers note that staff members like Ariel and Isaiah are "kind and resourceful," always making the shopping experience "comfortable and welcoming." Customers feel they can learn from the staff and never feel intimidated when doing work on their own vehicles. In addition to the knowledgeable staff, the store is commended for its excellent customer service. Reviewers describe the employees as "engaged" and "eager to help," whether a customer needs simple items like windshield wiper fluid or more complex repairs. Even when an item is temporarily out of stock, the staff goes out of their way to locate it from another source. Overall, O'Reilly Auto Parts #2624 stands out for its extensive inventory, expert advice, and exceptional customer care - making it a go-to destination for San Jose drivers' automotive needs.
Carmina helped me out and she was incredible. So incredible that I'm only going to go to O'Reilly from now on. She made me understand the problem I had with my car, and she explained what needed to happen to solve the problem. Carmina is on track for a management role, so I know that this store is in great hands!
June 2026
O’Reilly’s off Branham and Almaden Expressway had both air filters I needed in stock and I was helped out pretty quickly even though they were busy. Big thank you to Gustavo who was so helpful and friendly, he changed both of my car’s filters in under 5 minutes!
November 2025
Thomas is fantastic. Was having trouble finding the right power steering hose for my car, and he did a bunch of research and dedicated a bunch of time to helping me find the correct part. Thomas is a perfect example of what phenomenal customer service looks like.
