Patelco Credit Union: A Trusted Financial Partner for Northern California Patelco Credit Union, a not-for-profit financial institution, proudly serves over 400,000 members across Northern California. With 37 branches, Patelco offers the same convenient services as big banks, but with better rates, fewer fees, and personalized attention. Patelco's team of dedicated professionals, including representatives like Esmeralda, Julian, Katherine, and Beatriz, are known for their exceptional customer service. Customers consistently praise the staff's patience, professionalism, and willingness to go above and beyond to address their needs, whether it's assisting with loans, account management, or resolving security issues. One customer shared their experience of a security breach, where a manager from Patelco's Dublin headquarters promptly contacted them, displaying genuine concern and providing clear guidance on how to address the situation. The customer was impressed by the personalized, five-star service they received, feeling as though they were being treated like family. With over $8 billion in assets, Patelco Credit Union is among the largest credit unions in the nation, yet it maintains a strong community focus. The credit union supports its local communities through volunteering, donations, and community events, solidifying its reputation as a trusted financial partner. Patelco Credit Union's commitment to its members, combined with its comprehensive financial products and services, makes it an attractive choice for individuals and families in Northern California seeking a personalized, customer-centric banking experience.
Asked the teller if I could exchanged cash for coin rolls, they said no basically.
October 2025
Even though this Patelco branch is far from my home, I always leave happy with their amazing customer service. Every employee is so friendly, professional, and helpful they truly go above and beyond. They deserve 10 stars each for their kindness and excellent support. Thank you for always making me feel welcome! It’s... read full comment
December 2024
thank freaking goodness for the kind folks at patelco. i swear, they always figure out how to help
