Target offers a convenient shopping experience, particularly with its Drive Up service, which is a relief for those needing essentials like diapers and formula. Customers appreciate the effortlessness and care shown by the team during these pickups. While the San Jose Capitol Target can be a busy location, with suggestions to shop early to avoid crowds, the store generally provides good customer service. Associates are helpful, with one instance of an associate giving ample time for a price check. The store is known for being clean with lots of inventory, and customers recommend it for good customer service and clean bathrooms. Friendly staff are also noted at the in-store Starbucks. Despite being consistently busy with lines at checkout and aisles, the pricing is competitive and products are of good quality, making it a preferred retailer for many.
Never had any problem with it and are pretty nice, they’ll try to help to the best of their abilities they do occasionally get a bad batch of stuff and they’ll refund u if u got it and didn’t notice until later as long as u show proof
November 2025
Have always had a positive shopping experience @ Target's San Jose Capitol Store: Customer Service Representatives have great communication skills along with being friendly, nice, courteous, patient and very knowledgeable which is very much appreciated.
September 2025
Overall good experience just didn't have the item I was trying to purchase . ....Maybe next time
