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“Came to this location because I was having issues with my phone getting service. Asio greeted me and spent the next hour with me getting my phone working. Asio was great at explaining what was going on (because I'm not tech savvy in the least). An hour later my phone was working! Definitely recommend this location!”
10AM - 7PM
5272 Monterey Hwy C, San Jose
Electronics
“Alex and Jessica were so incredibly helpful! They patiently answered all my questions about my new phone and took the time to transfer all my pictures and contacts, which mean so much to me. Thank you again for all your assistance!”
“The representative that helped me out was cool and helpful. I was able to get the item I was looking for, so the setup process was easy and cheaper then the alternative. Therefore, I'm glad I thought of this place before making my decision on the website with the brand of the item.”
“The representatives at this store are extremely knowledgeable, friendly, and efficient. From start to finish, the customer service was outstanding—the team went above and beyond to make the experience smooth and enjoyable. Their interactions with customers are exceptional; they treat you with respect, patience, and genuine care. Although my plans didn’t work out, they were very professional and processed my refund quickly and without any hassle. It’s rare to find a team that combines great service, integrity, and such a positive attitude. I highly recommend this store to anyone looking for excellent service and a trustworthy team!”
“When I lived in California, this was my go-to shop for anything DJ or pro-audio related. Marwan and his entire staff are all audio experts, and they've always treated me fairly, and gone above and beyond what's expected. I bought and rented exclusively from these guys, and was never disappointed.”
10AM - 8PM
5353 Almaden Expy Ste M-30, San Jose
Electronics
“I had the pleasure of being assisted by a true gentleman at the T-Mobile store on Almaden & Blossom Hill.
Leo Torres professionalism, patience, and willingness to go above and beyond made my experience exceptional. He took the time to understand my needs and provided valuable guidance without any pressure. I left the store feeling confident in my decision, all thanks to his expertise and courteous demeanor. Highly recommend seeking his assistance for any phone-related needs!”
Open 24 hours
96 S Third St, San Jose
Electronics
“Fantastic staff.
This store is in a very urban area and the staff deal with all sorts of stuff - super professionally and patiently. Sometimes is chaotic inside but they do their very best!”
“I love coming to this tmoblie they are kind respectful attend to your needs with no Attitude always willing to help what ever your needs are.
Thank you
Ramon for your help
Connie”
10AM - 8PM
181 Curtner Ave, San Jose
Electronics
“Dan is very knowledgeable about laptops, I had specific needs and requirements for a laptop and Dan gave me a suggestion. I kept it in mind and when looking at a bunch of stuff online too, the one he recommended ended up being the best for me, better than what people even recommended to me online. I ended up buying what he suggested and it's been perfect. He always looks happy to help and give suggestions and feedback to help you find exactly what you need :>”
“Got everything on my shopping list and more! Was able to shop efficiently as early mornings it is not too crowded. Service and staff were friendly! I shall return! Happy shopper here!”
“Target on Capitol Expressway is a convenient stop for everyday essentials, offering groceries, clothing, electronics, and home goods. The store is well-organized, making it easy to navigate, though certain seasonal items may have limited availability.
The self-checkout stations help streamline the process, but checkout lines can still be long during peak hours. While the selection of household essentials is solid, some shoppers mention that inventory for specialty items can be inconsistent. Despite minor inconveniences, Target remains a dependable choice for quick and efficient shopping.”
“I had the pleasure of working with Daniel and Paul to demo a pair of Evoke 50s. They were incredibly helpful and professional at each stage of the process providing a good mix of recommendations and letting us determine our own preferences. The show room itself was impressive to say the least and allowed for an ideal demo environment. Would highly recommend working with these folks for your future A/V projects.”
“The store was easy to locate and the inside was clean and organized. I am very thankful that we had the manager Katherine to help us out on Monday morning. Her customer service was professional and kind. She helped my mother and I transfer services from our previous provider to Cricket. She made it super easy, fast and convenient. Katherine went above and beyond in letting us know of how we can save more on our plan and was very knowledgeable in all the services Cricket has to offer.Would definitely recommend this location to anyone. Keep up the good work, Katherine!”
11AM - 6PM
1628 Hostetter Rd Ste B1, San Jose
Electronics
“I opened a phone line with this telecommunications company last weekend. I had a great experience after using it. I can watch unlimited movies and make unlimited calls. Calling my friends in Canada is also free, as is calling Mexico. I can go to many places. There are hotspots, and what I like most is that I can store a large amount of my favorite photos and videos. The monthly fee is only 60 yuan, no tax, and I only need to pay $55 when I pay automatically with a credit card! Especially their sales and technical staff, they feel very professional! I highly recommend it to those who want to open a phone line and transfer it to a cooperative family!”
9AM - 8PM
326 E Santa Clara St, San Jose
Electronics
“Hello, good afternoon, very happy and happy to visit and be attended by Michael in the store, a very kind and attentive and cordial person, above all, friendly when it comes to serving us. Very satisfied”
“I love shopping at Target, especially after Halloween when they have amazing deals. I always scan the items to make sure they are really discounted. I got some stuff for 90% off! This store is not the best though. The front part is messy and crowded, but it gets better as you go further in. The weirdest thing I saw was that they had locked up the men's clothing, but not the alcohol. That makes no sense to me. Why would anyone steal a shirt or a pair of socks? I wish this Target had more stuff in stock too. Sometimes I can't find what I need.”
“I wish I remembered the guy's name, but I came here on a Wednesday morning. He was helpful, clear, was able to juggle between 3 customers at a time, and got me set up quickly!”
“Roy and his shop set me up with a great system for my WRX all while meeting my budget and interest. He has incredible amount of knowledge in audio system and is always helpful and honest with you, putting his customers needs first. Great guy”
“I’ve been coming to this target forever and they have always been so helpful! Anytime I have a question or need the employees always answer and help getting me it even if it’s not on the shelf! The store is always clean and organized! I shop here all the time and will continue to come!”
“I understand that most people will want to come here and leave a bad review after a bad experience, but few will do so after a good experience. I totally get it and have thought of doing that myself on many occasions. Having just sent in my 5TB Easystore for warranty replacement, I was very worried after reading these reviews... but I needn't have been. Yes it sucks that my drive failed after almost 2 years, but it was still under warranty by 2 months. How to find out? Enter the serial number on WD's support website to check your warranty period. If it's within warranty, register the product. Next, submit an RMA ticket and provide all the requested information including retailer, purchase date, and a copy of the invoice. They will approve or disapprove the ticket, and if they approve, you will receive an RMA number with instructions for sending in your unit for replacement. I opted to purchase WD's discounted UPS shipping label (~$3.50 for a 2lb package), then dropped it off at my local UPS store. You have 30 days to send it back after you open the RMA ticket. Label the sides of the box with your RMA number. These are all instructions you will find on WD's website, just read everything thoroughly and carefully. The shipping took 2 days, and they received it on a Saturday. On Tuesday it showed as received; on Wednesday it showed as shipped. They even include the serial number of the replacement unit on the RMA ticket when they ship it. I received it on Saturday. The whole process was 1 week start to finish. The replacement drive looked brand new, and S.M.A.R.T. diagnostics show it had only been powered on twice. I didn't have to speak to anyone or call anyone. I didn't have to fuss with the shipping except to purchase a discounted label from WD, and there was no charge for them to ship the replacement back to me. Overall, it was a painless, smooth, and swift experience. WD did honor the warranty in my case. I'm not pro- or anti-WD, I'm just sharing my experience.”
“Oakridge Target always clean & well stocked. However, today between 4:30-5:30 I was approached in store by two different young women, separate incidents, asking for money for food for their babies. This has not happened before. I did report this to store personnel”
“Dan Tran is the best insurance broker , I got a lot of his help for my business liability insurance. His knowledge is very well . This place is for commercial insurance, car insurance with acceptable price. The staff is very polite and friendly, knowledgeable.”
10AM - 7PM
3102 Story Rd Ste B, San Jose
Electronics
“This store moved a few feet down the street, still the same reliable service. Knowledgeable staff with quick problem solving skills they can get lines transferred, activated, cancelled in a snap. I joined cricket for the value but I stay because of the optimal customer service. I dread going to the other providers stores.”
10AM - 6PM
1111 Story Rd Ste 1077, San Jose
Electronics
“My coworker has mention Cricket a few time couple months ago, and current carrier charger me a little high but their service is unstable so I decided to move to Cricket”
8AM - 10PM
5630 Cottle Rd, San Jose
Electronics
“This is a great place to find everyday items.
I picked up the Paper Size Zip Pouches (water-resistant, multi-color zipper, 2-pack) for $3.99, and they work perfectly.
I’m really happy with my purchase and will definitely come back to shop for more. Thanks”
“This GameStop is well stocked, opens early and has very friendly and helpful staff. I get to visit a few times a year and they usually have a great selection of pre-owned, retro and new games. Just really appreciate that they have earlier opening hours compared to a lot of other game shops.”
“Went in to change my number over to a new phone and was thinking about getting a Samsung Watch. Ricky was great with getting my phone switched and was informative about watch deals. Great experience.”
“I rarely leave negative reviews, but the service I experienced at the two previous locations before this one was unacceptable and incredibly frustrating.
At the Evergreen location, Manager Eddie won't mention last name on his card can't believe it read manager on it anyways he was so unprofessional and dismissive. While I was on the phone with customer support trying to resolve my issue, he interrupted, listened in on my conversation, and then threatened to call the police and have me removed from the store because he couldn’t help and knew my case was being escalated complaining on his staffs willingness to help me . His staff had already refused to assist me and even directed me to buy an unlocked phone from their competitor, Best Buy, which cost me over $200 — only for me to later learn nothing could be done. After already dealing with a stressful situation, I received zero empathy, zero accountability, and no effort to make things right.
I had a similar experience at the Story Road location. The employee there kept repeating store policy but offered no real help or solutions. He couldn’t provide accurate phone pricing, guessed details off the top of his head, and showed little to no knowledge of the products or features. It felt like once they realized they wouldn’t earn a commission, the motivation to help disappeared. I left feeling dismissed and undervalued as a customer.
Thankfully, I decided to drive a little farther to the Westfield Oakridge location, and the experience there completely restored my faith. The team at T-Mobile treated me with professionalism, respect, and genuine care.
A special thank you to Eric, the manager with glasses formally from Santa Cruz, and the young associate with curly blond hair he was awesome . His exact words were, “I’m not going to kick you when you’re already down,” and that level of empathy meant everything. He listened, he cared, and he handled the situation with maturity beyond his years. That is what real customer service looks like.
The contrast between locations was unbelievable. One made me regret being a customer. The other reminded me why I chose this company in the first place.
Ownership should take a serious look at the leadership, training, and customer treatment at the Evergreen and Story Road stores. I will only be returning to the Oakridge location going forward.”
“It is a pretty decent campus for a community college. People are pretty friendly and helpful most of the time. Plenty of resources are available. Convenient location as well”
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“Sunny was awesome! He helped me get a new CarPlay unit and back up camera for our 2004 Saturn Vue. He helped me get the best unit for our needs. Can’t recommend Guru and Sunny enough! Don’t look anywhere else and head over to their location for all your aftermarket needs.”