The UPS Store in San Jose offers packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. It is locally owned and operated. The staff is friendly, efficient, helpful, and knowledgeable, providing service with a smile. Services like mailing, Amazon returns, printing, live fingerprinting for the DOJ, and passport photos are excellent. The staff is patient and meticulous, taking time to ensure good results, such as with passport photos that meet approval standards. The store can be crowded and tiny, especially during lunch with one employee, and the line slows if people struggle with the automated Amazon return station. It is a convenient and recommended location.
This UPS Store is a breath of fresh air. The staff is very friendly, efficient and knowledgeable. And, I'm very lucky to have it very close to me! Very customer oriented!
July 2025
I came in with my 1 year old to get his passport picture taken. Huyen was very patient with us and made sure that we got a shot that would be approved by USPS
June 2025
The positive reviews are accurate. Good service. Though it's crowded if some people in line do not know how to use the automated Amazon return ATM on the left side of the rather tiny store. Dont go during lunch time, then it's one employee (though service with a smile)
