The United States Postal Service at 4285 Payne Ave provides reliable and dedicated mail and package delivery services to the community. Customers appreciate the helpful and friendly staff who go above and beyond to assist with various needs. One customer shared a positive experience where a staff member searched for a missing car registration, eventually delivering it to their door after a carrier mistakenly delivered it to the wrong mailbox. The staff’s effort and kindness received high praise. Another customer highlighted the quick and pleasant service from a staff member named Jessica, who made the visit enjoyable and efficient. Additionally, a customer expressed gratitude toward employee Wanda and supervisor Andrew for their professionalism and patience in helping locate missing mail and cancel a Priority Mail item just in time. Their compassionate service stood out. The post office is also recognized for its long-standing presence and generally pleasant environment, despite occasional frustrations with unruly customers. Furthermore, staff member Violeta received thanks for her exceptional help in tracking down a crucial tax document that was lost in the mail. Overall, the USPS at this location is known for its friendly, helpful staff committed to assisting customers and ensuring their mail and packages are handled with care.
Quick wait and helpful staff every time I’ve been in there
August 2025
They're not very helpful or friendly when it comes to answering questions, services, etc. They often seem rushed, too, which may be due to understaffing.
May 2025
Had a great experience with Jessica today! We came in and she immediately asked us to come over since there wasn't anyone in front of us, and the process was SUPER fast. She was very nice and made coming to the post office enjoyable. Thank you!