Verizon offers a mix of experiences for customers. Many appreciate the excellent customer service, highlighting staff members like Jaime and Hilda, who provide thorough assistance and greet customers with smiles. Appointments are typically handled quickly, with managers like Jorge being attentive. However, some customers express concerns about the company's high prices and occasional rude service at this location. Overall, while there are positive interactions that encourage repeat visits, experiences can vary, leading to mixed feelings about the service.
I got a great service from Rose from Verizon in the shopping center in sanjose. I’m really really happy. She is great. She gave great service and made my day. Thank you very much. I hope I can be long-term Verizon customer because of such a nice service. Thank you.
August 2026
Jonathan the sales representative was professional and assisted me with all my needs in a timely manner. Jaime, the Manager was supporting of his team member in resolving any other issues I had.
August 2026
Jonathan was very helpful and proffesional. Helped me get a new phone and plan with amazing deals. 10/10 highly recommend and ask for Jonathan!
