Internet Service Providers in San Jose, CA

22 locations found near San Jose

“I forgot to look at her name tag, but I remember she said her name was Ashley.

I was having trouble activating my SIM. My old SIM wasn’t working, and she tried a few different ways to fix it. When it still didn’t work, she got me a new SIM and helped me finish the activation.

She was really nice, patient, and helpful the whole time. She made the whole thing easy for me. I really appreciate her help and great customer service!”

4.2 Good146 Reviews

“Stopped in for a couple issues (cracked screen protector replacement, case warranty, and issues with my phone occasionally showing words over words. I was greeted quickly, with 2 people ahead of me. Maybe a 5 minute wait altogether, and Dylan offered to help. He was most helpful, and seems very knowledgeable, replaced screen beautifully, connected me to case warranty site, and had me try reloading Google Chrome to see if it helps with the double word screens. I will definitely make my way here for future needs. Thank you !”

4 Good218 Reviews

“I wish I remembered the guy's name, but I came here on a Wednesday morning. He was helpful, clear, was able to juggle between 3 customers at a time, and got me set up quickly!”

3.9 Good101 Reviews

“We started using Timesheets.com. several years ago and it has been great. The program is easy to set up to meet your time and billing needs and is very easy to use. Their customer support is the best. I would highly recommend this program for your time and billing needs.”

5 Superb14 Reviews

“Went in to change my number over to a new phone and was thinking about getting a Samsung Watch. Ricky was great with getting my phone switched and was informative about watch deals. Great experience.”

3.6 Good112 Reviews

“Arian was really patient and listened to our problems. We decided to buy a new phone and he helped us transfer the information from one phone to another. He was very polite and pleasant to work with.”

3.4 Good188 Reviews

“Every once in a while you run into out of this world fantastic customer service and today was that day for me with Mark at this Tmobile location. He took the time to explain and educate me on Mt phone's issue and told me a whole bunch of absolutely valuable and important money and time saving information and was absolutely friendly and wonderful throughout the entire conversation and interaction which took about 10 to 15 minutes the 1st time and about the same the 2nd time w hen I came back to make sure what his name was to leave him a great review as he fully deserved it. Tmobile should absolutely somehow like by a pay raise or bonus or promotion or some other method recognize and reward Mark for his fantastic devotion to his job and his wealth of knowledge and willingness to share it and help Tmobile customers. Thank you so much Mark and I'm sure that you will keep up the excellent work.👏👌”

3.7 Good105 Reviews

“I had a great experience with Michael; he was able to solve the issue caused by online customer service pretty fast and activated my Xfinity Mobile. I have been using Comcast for almost 2 decades; honestly, this was the smoothest experience.”

3.2 Average304 Reviews

“Ricardo Kaitlyn and Christina were such sweet people and so helpful. They knew everything about every topic of Verizon and they did me right with a great plan.!! Thank them bless them and go find them at Stevens Creek Verizon!!”

3.3 Good154 Reviews

“Excellent customer service! Jason and Severiano are the best!!!!

They went above and beyond to help me fix the issues on my accounts. I bought two new phones and they helped me set them up quickly because I was in a hurry. They also speak Spanish fluently in case you want to bring a family member that only speaks Spanish. They're patient and went above and beyond the normal T-Mobile customer service ( which is usually amazing too!).

I'm so happy that I came to this particular Ranch of T-Mobile location.”

3.5 Good85 Reviews

“Wow service from T mobile shop, nice ambience and friendly treatment..
Mr.Shawn helped me to explain the products clearly and in simple .. I appreciate his approach ..
Good luck ..to Mr.Shawn and Mrs.April .. “¡Salud!””

3.3 Good93 Reviews

“I highly suggest coming to this location! The manager is the best. Very helpful, patient and informative. I moved over from a different carrier and it was such an easy process. I was able to get 2 phones and an apple watch for an amazing price that was unbeatable anywhere else. It wasn't busy so it was nice not to be waiting like other carriers. Check this place out! Like I said kudos for hiring the manager, he's the best around.”

4.6 Superb42 Reviews

“The rep was able to stop AI from taking over the phone's functions. It took a matter of minutes and we left happy he was so savvy. T-Mobile on Capitol in San Jose has capable salesmen, it wasn't about selling us to another phone.”

3.2 Average142 Reviews

“I come to this store today and have the good experience here. The staffs are friendly and try to help the customers when they are available. Especially, I wanted to say my big thank to Mr. Rod. He listened to what I need and helped me effectively. He is really patient and helpful!”

3.4 Good89 Reviews

“Kalvin was super efficient and helpful! I needed to end my service at one address and start a new service at my new address and I was in and out of the store in 20 minutes. He was able to answer every question I had regarding terms of the service and even the specifications of the equipment.”

3 Average165 Reviews

“JaNee was such a sweetheart, she spent over 2 hours explaining everything to me, helping me, checking out different phone plans, etc — to see which one fit best for me. I appreciated all of the help, as this was my first time trying to pick out a phone, solo!!”

3 Average172 Reviews

“I got a great service from Rose from Verizon in the shopping center in sanjose. I’m really really happy. She is great. She gave great service and made my day. Thank you very much. I hope I can be long-term Verizon customer because of such a nice service. Thank you.”

3 Average141 Reviews

“We want to share our praise to Jessie James for her dedication to help customers.

My own experience with her - twice - in seeking help resolving some technical issues with my needs samsung phones, this time S26 ultra. We came all the way from Cupertino task for Jessie's help. Jessie managed to resolve the problem. As her usual patience and smile never left her. Great attitude and cuspmer focus. We really appreciate her help. We are lucky to know her as customers.

Rachel and Adam”

2.9 Average112 Reviews

“my review: I go here for one reason: they're polite, efficient, and knowledgeable. every visit I am pleased when leaving... that's saying something
#ThnxChris”

2.8 Average283 Reviews

“10 stars for Andrea. She is professional, very helpful, kind and patient. She handled several customers with complex problems with kindness and patience while we waited to be helped by her. She did a great job in helping us get new phones and explained everything clearly and in detail. I was impressed by her customer service and her calm demeanor even with several people waiting. Thank you Andrea!”

2.5 Average114 Reviews