Verizon's store at 2200 Eastridge Loop in San Jose offers an excellent wireless experience, as noted by many satisfied customers. The staff, including Iven, Austin, and Steven, have received praise for their knowledge and helpfulness. Iven resolved a customer's issue with their phone number quickly, saving them time and money. Austin made the transition to a newer phone model easy for a couple, showcasing his expertise. Steven was highlighted for his calm demeanor while assisting a customer who faced difficulties with Google Fi. He provided a temporary number to ensure they could use their phone while waiting for their original number to be transferred. Overall, the store is recognized for its friendly and empathetic service. Customers leave feeling valued and satisfied, with many recommending specific staff members for their outstanding support. A visit to this Verizon store promises a positive experience, whether for phone upgrades, service inquiries, or accessory shopping.
The store is very welcoming and te staff are very knowledgeable. Thanks Henry for helping me and my wife
May 2025
I will recommend the store to all my friends an family. The person that helped was Henry. He is very knowledgeable , patient and kind.
April 2025
Iven helped me figure out my phone number and get it back after a misunderstanding he resolved it. way to go iven you saved me so much time and money ⭐⭐⭐⭐⭐!
