Verizon provides a range of mobile, 5G home internet, and business services, available both in-store and online. Customers can schedule in-store appointments or place online orders for convenient pickup or delivery options, including free 2-day shipping. Reviews highlight the store's excellent customer service, with particular praise for a representative named Andy Macias, who is recognized for his patience, knowledge, and willingness to help customers with their needs. Many customers appreciate the streamlined process of switching to Verizon and the thorough assistance they receive. However, some reviews mention instances of rudeness and longer wait times than expected. Overall, Verizon aims to deliver a positive shopping experience, and customers can rely on the staff for support with their mobile devices.
Zaria was so wonderful!! Very helpful with upgrading a few of our phones on our account. She went out of her way to help us. Thank you!!
August 2026
Janee was very helpful, patient with all my questions, and professional. Plus she was pleasant.
August 2026
JaNee was such a sweetheart, she spent over 2 hours explaining everything to me, helping me, checking out different phone plans, etc — to see which one fit best for me. I appreciated all of the help, as this was my first time trying to pick out a phone, solo!!
