Verizon offers mobile, 5G home internet, and business services. Customers can visit the store in San Jose or go online to schedule appointments, place orders, and use options like in-store pick-up, free 2-day shipping, or same-day delivery. Many reviews highlight excellent customer service experiences at the store. Staff members are described as patient, helpful, and amazing, assisting with questions, phone upgrades, and transferring data from old devices. They provide detailed help with billing issues, reviewing statements to correct overcharges and secure credits. The service is noted for being much better than dealing with customer service over the phone. Customers recommend the shop for its effective and supportive in-store assistance.
Arian was really patient and listened to our problems. We decided to buy a new phone and he helped us transfer the information from one phone to another. He was very polite and pleasant to work with.
August 2026
Ahad were professional sales person .I was in Verizon store on 08/21/2026 to transferring my phone number from T mobile to Verizon company . I heartily appreciate your employee service with Ahad is extremely experience and patience . Thanks again for Ahad
Saeed Motallebi Aug/21/2026
August 2026
Ahad is very knowledgeable and professional I was frustrated when I came in and he made my day Verizon is the best perfect exceptional service
