The Verizon store in San Jose offers mobile, 5G home internet, and business services. Customers can visit the store, schedule an appointment online, or place orders for in-store pickup, free 2-day shipping, or same-day delivery. Reviews consistently highlight this as a great location with friendly, professional, and helpful staff. Multiple customers report a positive experience, noting the team is patient, knowledgeable, and quick to help with phones, plan upgrades, and difficult transitions. The staff listens to customer needs without being pushy, takes time to answer all questions, and double-checks everything. The store is also described as always clean and well-organized. Many reviewers specifically recommend this branch for support or new phones, stating they left happy and would return.
been with Verizon for 3 years and this place has been my go to for everything I need. The crew here is amazing!
April 2025
This is a great location, friendly staff, and they helped me quick with my phone! Will for sure go back if I need anything else! Ask for dylan and he will take good care of you!
March 2025
Love this location - Its always clean and well organized. I have worked with Fernando a few times, and he always took great care of me. He listens to my needs and helps me find solutions that are ideal for my use case - doesnt give pushy salesman vibes at all! If you need support or a new phone, hes your guy.
