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“went in for a phone upgrade and Mauricio went above and beyond to help my stepdad and I. he was very communicative and kind throughout the entire process. i appreciated all his help 10/10 recommend”
“Gio spent hours patiently explaining, directing, and setting up my new iPhone. He was friendly yet professional and knowledgeable. Thank you so much for all your help! We appreciate you!!”
“Always walk in and store is full of enthusiastic employees. Switched over to T-Mobile and the process was smooth. Thanks to Luis and Rodrigo for all the help. Will be coming back!”
“I bought pokemon cards from him when I was 10 years old and now I am buying one piece cards at 20. He is a great part of this North county community and really love supporting this man. He's honest and kind. Hope to experience some tournaments and really grow tighter knit with the regulars!”
“These guys care & it shows!! I've dealt with other providers before & must say, these guys are obviously thorough professionals who strive to keep their customers satisfied at all times! Eli(Eleazor) of customer support always goes out of his way to resolve issues & also follows up to ensure continuous service. I'm aware that there might be other providers coming up with superior technologies, but end of the day, customer service is EVERYTHING !! I'd strongly recommend this company to any potential customer!”
“Fred is the best! Be patient on your orders, because great things come to those who wait. And this service is EXCELLENT. Western Broadband has kept me happily self employed, working from home, for over a decade, virtually glitch free AND it's incredibly affordable considering the quality of what you get. Elon Musk can cool his jets for a little bit, in my opinion. Western B is the place for me!”
“I highly recommend this Metro T-Mobile office. Customer service is awesome. Aileen is very knowledgeable and professional and courteous. She has always been very helpful. Always a great experience.”
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“Went there for tech support and to switch out a modem. We arranged it talking to one of the other locations. The employee we talked to was friendly and extremely knowledgeable and helpful. He swapped out the router and removed the charge for changing equipment and reworked our bill to give us unlimited data at a better price than what we were quoted over the phone. Couldn't have been happier.Forget calling Cox, go or call the stores!”