Macy's, the iconic Great American Department Store, has been a staple since 1858, with over 740 stores nationwide and a strong online presence. The Macy's Rogue Valley Mall location offers a first-class selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levi's, as well as a wide variety of housewares, gifts, and furniture. Customers have praised the exceptional customer service at Macy's, particularly from employees like Cesar, who is described as super friendly, helpful, and non-discriminatory. Another sales representative went above and beyond to assist a customer in finding a specific item. Customers have also highlighted the excellent service provided by Benito Garcia Morales III at the Hillsdale branch. While the Hillsdale Macy's store may be smaller compared to other locations, it is easily accessible and often a go-to destination for customers looking to purchase toys for their little ones. However, some customers may find the selection limited when it comes to their personal shopping preferences, in which case they may prefer the Westfield Valley Fair Macy's store.
Susan was very sweet and helpful. She not only helped me pick the right fragrances that would fit my style, she also took the time to help me with my check out. Thank you Susan, for making my visit fast and easy.
January 2026
I love shopping at Macy's.... backstagebhas some fantastic sales
December 2025
Macy's was just fine. I found exactly what I needed for two last minute holiday gifts. One was even less money than shown on it's sign.
