AT&T Store in San Rafael provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from flexible wireless data plans, including no-contract prepaid options and unlimited data plans that include nationwide 5G service at no extra cost. The store is known for attentive and patient staff, with several reviews highlighting the exceptional customer service provided by employees. Customers appreciate the helpfulness of staff members who spend significant time resolving issues, explaining plans, and assisting with device setups. Many praise the staff for their honesty, politeness, and willingness to go above and beyond, making the shopping experience positive even when facing challenges like switching service providers. Despite some comments about long wait times, the overall impression is that the staff, especially employees like Guiseppe and Trevor, deliver a high level of service and care. Customers express loyalty and satisfaction, noting that the store offers a great environment for both new and returning clients seeking phones, plans, or technical assistance. The store's friendly atmosphere and dedicated staff make it a reliable place to stay connected and find the right mobile solutions.
A+++++ experience from soup to nuts! Trevor, the manager, took care of me and walked me through purchasing a new iPhone with efficiency, professionalism and delight. He's a real resource for AT&T has in front of him a bright future!
May 2024
Thanks ALDAIR! I'm a senior and I get the best attention and solution to my problem. He has spent more than an hour with me. Thank you so much!! I am an older person and I received the best attention and solution to my problem. He spent more than an hour helping me.
April 2024
Trevor is the reason why I am coming back for all my AT&T needs. He was very responsive and quick in getting what I was looking for. Truly a great experience and was informative in all the great deals this season. If you haven't stopped by AT&T at Northgate One please do so.
