“Had a fantastic experience. The wonderful young man who helped us went above, and beyond in customer service. He was very patient and a wonderful communicator. He took extra time to help us with phone issues that we didn't understand and showed us how to do things.”
“My service technician was wonderful (I believe her name was Cassandra? Or maybe that was her colleague). She was extremely helpful, and professional! Thank you for everything!!”
12 - 6PM
996 4th St, San Rafael“Carlos was great. He told me exactly what to do. I was Finally able to get a phone and everything else I needed. Went to 3 other stores and they were just rude!!! Carlos was so nice. Thank you!!”
“Amazing cannot describe my experience! Changing providers and a new phone is normally a nightmare. Nico took care of EVERYTHING for me. Treated me with smiles and confidence. So grateful for his expertise and knowledge. For listening to all I asked for and hitting it out of the park. He wouldn't let me go until I was comfortable with everything. You have a loyal customer in me.THIS is customer service.”
“Evelyn is SO Terrific!! She deserves Major recognition for her above and beyond customer service and great attitude! Evelyn is so helpful and kind and truly the best customer service rep I have ever connected with, none the less at cricket! Thank you Evelyn for making my Cricket experience so memorable! You deserve a raise!!”
11AM - 6PM
835 4th St, San Rafael“Staff was wonderful. recently purchased a new phone and that experience was great, they set me up in the right direction and everything was quick and easy. Had some issues with connectivity after a few weeks and they were able to help resolve the issues. Overall very pleased. Thanks!”
10AM - 6PM
801 4th St, San Rafael“(Translated by Google) Wide variety of phones and customer service is excellent. I recommend it(Original)Gran variedad de teléfonos y el trato al cliente es excelente. Lo recomiendo”
10AM - 5PM
26 Medway Rd #1, San Rafael“(Translated by Google) Very good service. But they should update the opening and closing hours of the store.(Original)Muy buen servicio. Pero deberían actualizar el horario de apertura y cierre de la tienda.”
“I happened to be sitting at my desk when I saw that my 3-month old HP ENVY was going through a BIOS update. Soon after I discovered my external mouse wasn't working and my battery was not charging.I diagnosed the problem to be USB drivers that were failing to update. By the time I got this far, my battery was down to 30% and I was afraid that if I continued to hack at it, I would deplete all battery power. It became time to call a professional.I Googled computer repair near me, found YucaTech and scheduled an appointment for the next day. My laptop was fixed in less than 24 hours at a very reasonable cost. Definitely recommend!”