ATS @ Neuhaus Service Inc. is Marin’s most trusted auto repair shop, known for excellent customer service and expert repairs. The crew continues a top-notch tradition, treating every car as if it were their own. Customers describe the team as total pros, solid, like-minded people who truly care and are happy to work on any vehicle. The service is fast, reliable, and honest. Technicians provide quick, preliminary diagnoses and confirm issues efficiently, often while customers wait. The shop is commended for its lack of judgment and for making clients feel immediately taken care of with no unnecessary waiting or red tape. Regular updates, pictures, and clear explanations are provided, ensuring transparency, especially for those who may not be familiar with car repair. A standout feature is the exceptional customer care, notably from the service advisor, who is described as an absolute gem, wonderful, sweet, knowledgeable, and a rockstar. This advisor ensures customers are well-attended and not lonely during a wait, offering unwavering due diligence. The overall experience is one of genuine care and competency, changing customers' entire outlook on automotive repair. The shop is hailed as a life saver and a place of honest work at an honest price, with a team of genuinely good people who get you back on the road, cruising better than ever.
ATS helped me out of a jam when I needed several services at a logistically difficult time. They did a great job with my car for a fair price and explained what was needed in a way I (non car literate) understood.
August 2026
Honest mechanics. Have been going here for years. They have never let me down.
August 2026
Anthony and Jackie and the whole team took such good care of my car even when it got difficult. They’re incredibly communicative and honest, and I appreciate them! I trust them with my car and you should too, they’re my go to’s from now on!
