The AT&T Store in San Ramon offers a wide range of devices including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract or credit check. The store provides nationwide AT&T 5G service, available at no extra cost with unlimited data plans. Customers frequently highlight the friendly and knowledgeable staff, especially mentioning individuals like Mariane Urbino and Safi, who are praised for their patience, understanding, and helpfulness. Many reviews commend the staff for resolving billing issues, offering better plans, and providing clear explanations of options, which leads to a positive shopping experience. Customers appreciate the personalized service, such as assistance with upgrading damaged phones, switching to fiber internet, or getting new devices. The staff’s professionalism and dedication make customers feel valued and supported, often resulting in recommendations to others and plans to return. Overall, the store is known for excellent customer service, quality solutions, and a welcoming environment that helps customers stay connected with the latest technology and plans suited to their needs.
The sales rep, Mariane, was wonderful. She was very friendly, and explained everything thoroughly and patiently. I would recommend the AT&T Store for cell phone purchases, and particularly Mariane as your sales rep.
March 2024
Safi was was personable and very knowledgeable, he deserves to get promotion and be a manager, we will definitely send more customers to him.
January 2024
Safi was my sales consultant and he was Outstancing
