“My customer service experience at Victra Verizon Authorized Retailer in San Ramon was excellent. The store is conveniently located at Diablo Plaza. Mustafa was very helpful and did a great job handling our transfers efficiently and professionally”
“Amazing staff. Ali Fathi was the person who took care of us. A very knowledgeable and kind and caring person.
AT &T is lucky for having him.
Thanks again Ali for your amazing service.”
“First of all, I just wanna say it was such a pleasure being in that store with the manager Masi and the assistant manager Angel the experience I had. I’ll just start by this. I’m porting in from AT&T. I have five lines. My bill with AT&T was atrocious when I first walked in the energy in the store brightened my day because I already felt that they were going to take care of me. They were transparent honest and gave me some of the upmost information that I’ve ever received in a mobile store.
My initial plan was to upgrade three phones, but they told me they could upgrade four for me. I wanted three IPhone 17 Pro Max and one IPhone 17 Pro. They had the devices ready to go. They gave me some good screen protectors, and phone cases at a great cost especially since they put the protectors on for me! I also inquired about the home Internet and the Internet was a 14 day trial zero cost out the door and the Internet has been fantastic in my area here in San Ramon. I’m very grateful for meeting Masi and Angel and it was an honor working with them because they allowed me to save so much money. The cost compared to AT&T is amazing Tmobile. I am with you for life.”
“Alex was great! Got an appointment the day of and he got my cracked phone screen fixed in under 30 minutes. Would definitely recommend to anyone needing an Iphone repair for an affordable price!”