The AT&T Store in Danville is known for providing friendly and professional customer service. Customers appreciate the helpful staff who are patient and attentive, even during busy times. Several reviews highlight the exceptional support from employees like Mario, Jonathan, and Daniel, who assist with phone transfers, choosing the right devices, and resolving issues such as SIM card problems or cracked screens. Customers often mention feeling welcomed and cared for, with staff members demonstrating genuine concern and thorough knowledge. The store offers a wide selection of phones, tablets, smartwatches, and connected devices from popular brands, along with various wireless data plans to suit different needs. There are options for prepaid plans with no contracts or credit checks, and all unlimited data plans come with nationwide AT&T 5G service at no extra cost. Despite some customers having reservations initially, they leave satisfied with the service, noting that the staff under new management provides the best customer experience they've received in years. Overall, the store is praised for its efficient service, helpful staff, and a welcoming atmosphere, making it a reliable choice for mobile needs in Danville.
I was recently at AT&T in Danville. Andrew Anderson served me. I had excellent service from Andrew. I accidentally hit the wrong number on my evaluation and have. No idea how to correct it
May 2025
Shawn was amazing and so patient with our daughter who was getting her first phone!
April 2025
My family absolutely love this store! The hospitality is amazing. Diana was very good and helped my daughter get her phone set up!
