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“I recently rented a vehicle from National Car Rental and had an excellent experience from start to finish. The reservation process was smooth, the vehicle was clean and well-maintained, and the pickup and return were quick and efficient.
The staff was professional, courteous, and clearly focused on customer service. Everything went exactly as promised, which made my trip significantly easier and stress-free.
I appreciate the consistency and reliability National provides and will absolutely continue using them for future rentals. Highly recommended.”
“⭐⭐⭐⭐⭐
We cannot say enough good things about our experience with Alamo. What started as a very stressful situation could have easily turned into a nightmare. I had lost my wallet and was having a very difficult time picking up our rental car, and we were worried our trip would be ruined.
Veronica went above and beyond to help us. She showed incredible patience, kindness, and a willingness to help us during the entire process. She brought her manager and he also stepped in to assist, and he was equally outstanding. Together, they worked hard to find solutions and made everything possible to help us get on the road.
Thanks to understanding and willingness to help, they turned a stressful situation into a positive experience. We couldn't be happier or more grateful for the exceptional customer service we received.
Thank you, Veronica and the entire Alamo team, for truly caring about your customers and going the extra mile. We will never forget your kindness and support.”
“Thank you to Michael Lipert. I tried to order a Tesla weeks before coming in but when I got there one of the sales guys just pitched me what was available. Thank God Michael overheard this and found me a Tesla. Thank you Michael.”
“Absolute best in the business. Don’t waste your time elsewhere. I rented the Lamborghini huracan for a day and it was a blast. 10/10 service every time highly recommend!”
“I had an absolutely wonderful car rental experience, and it was all thanks to Ara. From the moment I arrived, he was extremely professional and courteous — a true pleasure to interact with from start to finish.
Ara went above and beyond by upgrading my vehicle to a practically brand-new Subaru Crosstrek in pristine condition. Pick-up was quick and seamless — he walked me through everything I needed to know, including the after-hours return process, which I really appreciated. When it came time to return the car, I simply refueled and dropped it off. Couldn't have been easier.
What really set this experience apart was how Ara made the whole thing feel warm and personal — like you were being taken care of by family, not just a business transaction. That kind of genuine hospitality is rare and truly memorable.
I would highly recommend this location to anyone looking for a stress-free, carefree car rental experience.”
“We rented from Go Rentals in Austin. Fantastic experience! They delivered the car to our hotel and at the end of the day, we valet parked it and they picked it up the next day (we paid the valet fee). Very convenient, impeccably clean vehicle, and Nicole was lovely. I had never heard of Go Rental before but I will certainly look for them the next time I need a rental.”
“I originally booked with Dollar Car Rental, but when I went to pick up the car, Dollar Car Rental said they were out of cars for the next THREE hours... Avis/Budget car rental barely had a line compared to the other car rentals at this airport, and did have cars available for immediate rental. Linh was very knowledgable and got a car for me very quickly. I would use budget again when traveling to SNA.”
“We live in Irvine and rented a Chrysler Pacifica from Budget for a family road trip.
Jason made the process very quick and impressed us with his friendly service.
The condition of the car was also very good.
If I rent a car again, I plan to use this place again and will recommend it to many people.”
“Jason is amazing I used different vehicles over a period of six weeks while I stayed at the hotel. He provided excellent customer service and was very courteous and informative. I would highly recommend this location.”
“I had an excellent experience! The customer service was outstanding from start to finish. Lauren was friendly, professional, patient, and genuinely eager to help. Every question was answered thoroughly, and she went above and beyond to ensure my needs were met. It’s refreshing to receive service from people who truly care about their customers. I highly recommend them and will definitely continue to do business with them in the future!”
8AM - 5PM
1614 S Main St, Santa Ana
Car Rental
“I had a great experience with Hertz! The customer service was excellent and the team really went above and beyond. Every time I called, someone answered the phone and took the time to answer all of my questions without making me feel rushed. The pickup process was smooth, the car was clean and in great condition, and the return was just as easy. I truly appreciated how helpful and professional everyone was. I would definitely rent from Hertz again!”
“I believe I was helped by Jason - he was friendly, professional, and got my reservation ready in minutes. I had some issues with the ramp on the truck and called hours later. During the call, he provided helpful advice. Thank you!”
6AM - 11PM
18601 Airport W. North, Santa Ana
Car Rental
“It was very easy to get our car. we even had a choice of vehicles, I picked the VW Tiguan, Never drove one. Very nice car, I was impressed, great on gas. The representative was outstanding & made sure we had no questions for the return process, Great!”
“In contrast to the many negative reviews, mine was flawless. As a Fastbreak member, I simply walked up to the booth in the garage, showed my ID and they handed me the keys. I was in and out in less than a minute.”
“From 3 stars to a 5 star rating!
I received an unexpected charge for an “upgrade” I did not request or want, apparently due to a shortage of vehicles at the airport. Upon challenging the up-charge the agent said it was not possible to reverse it. Be alert for unanticipated charges when you reserve and pay for your rental online. ***
However, when I explained my experience to Dollar Car Rental through the company's Business Chat service, an agent reviewed my case and within a matter of hours I received a sincere apology and a full reimbursement of the up-charge. As a result of this positive experience I will continue to look to Dollar Car Rental as my first choice!”
“I had a great experience with Thrifty at John Wayne Airport, all thanks to Mr. Richard. Even though it wasn’t part of his job, he offered me a ride when he noticed I had three suitcases and a long walk to the departure terminal ahead of me.
Richard’s kindness and willingness to help made a huge difference. He was friendly, professional, and went out of his way to make sure I got to the terminal easily. His extra effort really made my travel day much smoother.
Huge thanks to Richard and Thrifty for having such great employees!”
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“Rental process was super smooth and easy and a representative helped us get a car even though our reservation was messed up. Really appreciate the great customer service!”