The Cricket Wireless Authorized Retailer in Santa Ana is highly praised for its knowledgeable and friendly staff. Customers appreciate the honest, humble, and sweet approach of the employees who take their time to assist with services like transferring accounts and setting up new phones. Many reviews highlight the store's excellent customer service, with staff always ready to answer questions and help recover emails or resolve issues such as hacking situations. The store offers great deals, including autopay plans and affordable smartphones, ensuring customers receive value for their money. Employees like Lady, Maggie, and Jessica are especially noted for going above and beyond, working quickly and efficiently to help with device setup, syncing, and troubleshooting. Overall, customers leave satisfied, smiling about the helpful and caring service they receive at this location. The store consistently provides a positive experience, making it a trusted place for mobile needs.
Maggy and Leidi helped me recover my information and get a good, low-cost cell phone
July 2023
very kind and always attentive to what one as a client needs oh and thank you for recovering my information
July 2023
Thanks to the ladies at this location, they are very kind and helped me recover my email although it seemed almost impossible. I recommend this store, they always have the best deals on any accessory.
