The service here is terrible. We brought a package that was unopened exactly as UPS brought it and the manager wouldn’t accept it because a corner was a “little opened” which it was not. This isn’t the first time the lady has given us a hard time. I would try to avoid this UPS Store if possible.
Pretty easy to get amazon returns done here and they will box and label prior to shipping. This service sure takes the edge off of ordering items online and still be able to return if defective or incorrect. Only had one issue with a very slow employee ( think DMV worker flash in Zootopia). Other than that all was well.
Cindy was SO great, handling the last minute rush of customers before closing on a Sunday night. I really appreciated her quick customer service!
The UPS Store #4965 in Santa Ana offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Corner Of 4th St & Tustin Ave.