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8:30AM - 7:30PM
1319 West Warner Avenue, Santa Ana
Shipping Centers
“Subject: Sincere appreciation for outstanding service today - SNA DHL Operations
Dear DHL Operations Team,
I am writing to express my deepest gratitude to your team at the SNA operations location, with a special call-out to Elsa and our local Irvine dhl delivery courier person.
Today, your team successfully delivered a critical document that had a strict, time-sensitive deadline. Due to a missed connection, the delivery almost did not happen. However, instead of returning the package to the station, the team went above and beyond. They coordinated seamlessly to make a second attempt and successfully got the document into my hands today.
Elsa's exceptional coordination and the Irvine courier's person willingness to re-route their day made all the difference. This level of dedication turned a stressful situation into a massive relief.
Thank you all for your professionalism, hustle, and incredible customer service. You truly saved the day!
Best regards.”
“I really had a great experience at the UPS Store in Anaheim. The staff were very helpful, professional, and kind, and they provided excellent customer service throughout the process. Highly recommended!”
8:30AM - 6:30PM
3843 S Bristol St, Santa Ana
Shipping Centers
“These guys are great! they are welcoming and efficient,
They handled everything with the kind of confidence that makes you instantly relax. Questions? Answered. Problems? Solved.
What really stood out was how friendly and patient everyone was. No rushing, no stress—just genuinely kind people who clearly care about helping customers get things done right. They made something that’s usually a hassle feel quick, easy.
UPS, if you’re reading this: this location is doing it right. Please recognize this team—they deserve more than just a “good job.” Give them the gold star, the trophy, the “best team ever” plaque… all of it.”
“I came here to send a package, and the staff did a great job helping me pack and choose the best shipping option at the best price. It was such a positive experience! Later, I returned for notary service and again received fast and polite help. Definitely a place I will come back to!”
“Extremely friendly and helpful employees there who helped me ship 4 heavy packages with ease. Store is also very clean and organize, will be my go-to UPS from now!”
“Absolutely amazing service. I came in with the mother of all complicated orders, but Kim and Luis gave me a quote, I gave them the shipping label, and all my problems were gone. Thank you guys so much!!!”
“Has everything you need ,I don't work or have an office ,but need supplies all the time ,they have a good selection of anything you need ,for all budgets ,staff is friendly and always working hard ,good place”
“You want someone to take care of your project? Leave it in the hands of these guys. They handle everything; just tell them where it is and they'll take care of the rest. 100% guaranteed.”
“Adrian the manager went above and beyond today! He helped my boss and I get our marketing packets together and they came out wonderful!!! I know he didn’t need to do all he did to help us, but it was GREATLY APPRECIATED!!! Thank you Adrian, you are the type of leader more companies need. And thank you Jillian for jumping in to help us finish up! We appreciate you both and will DEFINITELY be back!”
“As a startup, handing over fulfillment to anyone makes me nervous but 6G Logistic made it painless. Their pricing is transparent and they had no hidden fees with clear costs. Their flexibility around custom packing and labeling amounts to a great deal of headache savings. Like our other vendors, the fulfillment process felt like they genuinely were an extension of our team.”
“A & J crated a high precision measuring machine for us and coordinated shipping. We had about a million concerns, and they answered each one. They came to the shipping location to avoid unnecessary moves. They built a flippin' phenomenal crate. Everything was packed perfectly. I've used other crating services around the country. This team is A+.”
“Came in about 30 minutes before closing and it was absolute chaos. One of the busiest post office scenes I’ve ever seen. Huge shoutout to Elaine for handling it all with incredible grace. She stayed kind, patient, and professional the entire time. Not many people could manage that level of pressure so well. She was excellent!”
“This U.S. Post Office location is usually not busy at all, which I really like. Overall, the service is great and the place is convenient. The only thing they could improve is customer attention at the front desk, because most of the time there’s no one there and you have to wait or ring the bell to get help. Other than that, everything is great.”
“This is my go to post office because I live like 3 blocks away. Unless you have a stick up your boots, this place isn't bad. Just do what you need to do and get out. Since I come here often, I figured out that they often don't open the parking lot in the mornings until like 10 or a little later because the mailmen are packing their cars. So i compromise and park at either the KFC or the supermarket's parking lot. Other than that I can always find a spot in the post office's parking lot. Also, probably because of all the complaint, the customer service seems to have gotten better over the years.”
“I have been a longtime client of this location and have always had excellent customer service and safe delivery of all my mail and packages. Everyone on staff is very professional and courteous.”
“I went in to ship 2 gaming consoles to Amazon trade-in program. The clerk was very professional. She took out a tape measure, mad a couple measures, and then packaged them both safely and securely. A+ job here. Will use again in the future.”
“The ladies that work here are friendly, accomidating and helpful! Ally greeted me when I walked in. Stef was helpful when I called and helped me with ordering postcards. Kayla is always there when I come and is helpful and friendly. I love that this place is so close for all my print needs.”
“Idk why this place has poor reviews. They’re so helpful and quick/responsive with any printing needs. Daisy is an absolute rockstar and so detail oriented with the printing process.”
“Their dedication to help out with a problem is beyond and acceptable! Im always greeted with a smile and are quick with what they do even with a line is formed. Some of these in the comments don't understand what happens behind the shop! they are organizing loading packages into trucks and other important stuff to make sure it gets to the right address, I wish people were more understanding :)”
“A package was lost when I sent it from this location. I should have known better to not finish packing in the lobby. I now do it in my car or at home. They removed the mail drop off bin outside.You now have to walk in and I assume that's so to safety of ensuring your mail is not tampered with.
Some staff seem dead inside like they lost their soul but I've had a manager and another mail woman give me great advice on helping my package deliver safely.”
“I love this post office. The girls are always kind to me and I don't ever get any push back for anything. I come here daily and my packages get scanned within minutes of dropping them off. The area is not the best, but I rather go to this post office than any other in Santa Ana.”
“The supervisor Rick was able to help me resolve my issue and personally delievered my package to my house instead of it being sent back to the sender. Everything was done quickly and I did not have to deal with the headache of having to contact the sender. Great experience!”
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“I love coming to this UPS Store! Emad, the owner, is seriously the best and always so helpful. Him and everyone at the location are super friendly, patient, and always goes out of the way to help with whatever I need. You can tell he genuinely cares about his customers. I’ve had such a great experience every time I’ve gone in and would definitely recommend this location!”