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11AM - 7PM
651 paseo nuevo 201, Santa Barbara
Mobile Phones
“No improving needed. We picked a low traffic mid week time to show up. Adam, in a Santa Barbara store, was an absolute wealth of knowledge and so pleasant to interact with; no pushy sell tactics. My daughter and I both left with new upgrades and were very satisfied with what we purchased, still are. Thank you, Adam.”
“Ever was very helpful as I went in looking for accessories for my phone and to inquire about 5G eligibility with my iPad, every time I come into this store I always feel very welcomed”
“Our 23 foot Winnebago RV was not factory equipped with a digital rearview mirror, requiring us to rely solely on side mirrors. Alan and Luis at SB Auto Stereo & Wireless installed a digital rearview mirror that greatly enhanced our safety with a clear view behind us. The installation looked at though the digital mirror had been installed at the factory, with all wiring carefully hidden from view. When we experienced an issue with the mirror (not the installation), Alan worked with the manufacturer to obtain a replacement product under warranty and Luis quickly installed the new digital mirror. The replacement mirror continues to provide us with a clear rear view, day or night. Excellent service and follow up. Highly recommended.”
“The cricket store and those who work here are very good people, I changed boost and it is the best decision I have ever made! Boost is of no use nor does the boost girl help like the cricket girl helps,”
“Great service. Got my Apple Watch repaired at fraction of the cost! Every feature works perfectly after screen protector repaired and battery replaced. Just be buyer aware, it took 5 calls to Apple Support to discover that Apple disabled my Apple Pay feature on my Apple Watch, and their agent said that is because I didn’t take my watch to an Apple authorized dealer. ?”
“Jose was fantastic in his expertise and attention to my problem.
He was throrough and continued to help me until a solution was found. Really appreciate him!!”
“He helped me a lot, very good work from the young man who was there, very friendly even though my cell phone was Chinese and I couldn't have a signal other than Simple Mobile, great help”
“Great customer service. DAVID Is very helpful, polite, and extremely kind. He went above and beyond to make my experience pleasant. Thank you for all your help.Great store to visit.”
“(Translated by Google) excellent service starting with its owner and the people who prepare with her excellent service(Original)excelente servicio empezando con su propetaria y las personas que elaboran con ella excelente servicio”
“Ron is great! Fast and great service! They made sure my car was inspected and ready at the time it was promised. The even helped me to install the license plates. Staff was very professional.”
“(Translated by Google) It is for the first time that boy and people are very friendly with one and they solve everything very well and I like the way they attend to the person.(Original)Es por primera vez que boy y las personas son muy a mables con uno y te resuelven muy bien todo y me gusta su manera de atender a la persona.”
10:30AM - 7PM
3617 State St, Santa Barbara
Mobile Phones
“Amazing customer service the manager Adam had with me. He was patient with me ,showed me the best offers. He always had a smile on his face and a great sence of humar . Totally recommend going.?”
“The Guy had great customer service and as he was helping me set up a whole new phone and line he was able to get me in and out within a half hour and managed to help 3 other people as well !! Excellent service!!!”
“Dayana was wonderful to work with. Great experience at this store. She assisted myself and my mother with new phones and updated plans. Dayana was very knowledgeable and patient with our questions.”
“⭐️ 5 Stars — Thanks to Rafael & Joshua!
From Frustration to Transformation — Apple’s Best Shined Through
I’m a licensed healthcare professional who originally came to this Apple Store to explore Apple’s new live translation feature — a groundbreaking tool that can help doctors and patients communicate more effectively across language barriers.
My first visit was admittedly disappointing, but when I decided to give Apple another chance, everything changed for the better — thanks to two remarkable employees.
Rafael went above and beyond to personally assist me. He spoke in his native Portuguese while I spoke in English, allowing us to authentically test the live translation feature just as I plan to use it with my Spanish-speaking patients — since traditional translator services rarely work as smoothly as they should in real-world medical settings. His professionalism, empathy, and genuine curiosity made the experience both educational and inspiring.
Then, I attended a Today at Apple class taught by Joshua, and it was truly transformative. His enthusiasm, clarity, and teaching skill reignited my excitement about what Apple technology can do to make healthcare more inclusive, effective, and human-centered.
Together, Rafael and Joshua perfectly embody Apple’s values of innovation, inclusion, and connection. What began as a frustrating experience ultimately became one of the most meaningful and uplifting encounters I’ve had as a customer — and as a clinician.
Thanks to these two gentlemen, this store has more than earned every one of these ⭐️⭐️⭐️⭐️⭐️”
“GREAT SERVICE! I went in to switch out of TMOBILE 5G Home internet. The internet service was unreliable at best. Cox asked if I wanted to add a free line and I said No! I did not appreciate extra add-ons and fees! JUST INTERNET!
Once my internet plan was set, I calmed down and listened to their offers. The calmly told me the details and I was sold. Cox is part of the Verizon network and provided me with UNLIMITED cell service for only $2 a month for a year! Plus I'm getting 300 Mbps and can cancel any time- $55 a month.
The customer support was great. Store had close to 10 employees on a Saturday willing to be helpful. I was attended by Erick, Juan, and a bunch of other people just willing to be useful.
I am sorry i went in with a bad attitude- thanks to reading too many negative reviews.. Only to be received by friendly staff.”
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“Technician was on point and explained to me what was wrong with my phone. Definitely a reliable place. Came here twice in one year unfortunately. Everything works!”