Goodwill of Silicon Valley is a huge store with a fantastic inside. The location has been remodeled, resulting in a super clean layout and a phenomenal new look where items are organized. Shoppers can find a nice selection of work or school bags, soft luggage, and options for work clothes, with a surprising number of brand new items available. The store has dressing rooms and is stocked everyday with new treasure. Reviews note that since the remodeling, prices have increased and are sometimes seen as way too high, particularly for board games and clothing, though some feel they have lowered a bit from their peak. Parking is a bit rough due to a small, awkwardly shaped lot. The staff at the store is consistently described as great, helpful, very friendly, and dedicated. Several employees work their hardest to keep things clean and organized, showing great customer service with smiling faces and eagerness to help. The assistant manager receives specific praise for constant effort and respect from employees. The business transforms lives through the power of work and accepts all types of donations, which are turned into jobs.
