Lexus Stevens Creek Service provides exceptional and great service. The experience is smooth and customers report being extremely satisfied. The factory-trained technicians and mechanics understand the vehicles and ensure they are well taken care of and performing optimally. The service advisors and agents keep customers informed at each step, provide amazing customer support, and handle all needs perfectly. Appointments are easy to get, work is completed in a reasonable time, and customers are often in and out within minutes. Loaner cars are available. The staff is courteous, professional, and shows lots of care and respect, making the service highly recommended.
Semiannual check , covered by the warranty, prepaid. Semiannual check seem to be the excessive.
March 2026
Service advisor was very nice and kept updated on the progress of my car.
March 2026
Mike Nagy couldn’t have been more helpful. He stayed in contact with us as our car was being repaired from rodent damage. He kept us updated on the progress and explained what the damage was.
