Walgreens is a place to refill prescriptions, shop for health and beauty products, print photos, and more. The staff is frequently described as friendly, helpful, kind, and nice. They are known for doing the right thing for customers, offering patient and persistent service to solve problems. Employees are willing to explain things clearly and make processes easy. The store is always busy with many people. It is relatively clean and decently stocked, though some note it is not very clean. Parking is fairly easy. Shopping is generally quick and easy with items being simple to find. However, the checkout process often takes forever, with long lines and a minimal but sometimes slow wait. The store can be very busy. Overall, it provides essential pharmacy and shopping services with helpful staff, despite sometimes being crowded and having slow checkouts. Pharmacy hours are Monday through Friday from 8am to 9pm, Saturday 9am to 1:30pm and 2pm to 6pm, and Sunday 10am to 1:30pm and 2pm to 6pm.
The first 2 employees well ......, must have been their first day. Eventually a very nice woman, obviously knowledgeable walked right to the product. For the most part it's a very well stocked store. Clean and safe
June 2026
Great customer service here And awesome staff
March 2026
JAY in the photo lab here in Santa Cruz was the most courteous and helpful employee that I’ve ever had to work with!
He guided me through the app process and had me in and out of the photo lab in 10 minutes with the most beautiful picture of my grand dog!
