Finish Line, located inside Macy's, offers an impressive selection of athletic shoes. Many customers appreciate the helpful and friendly associates, who go out of their way to provide good service. However, some reviews highlight issues with the store's organization and cleanliness, noting that the shopping environment can become messy due to careless customers. While the staff works hard to maintain order, the store could benefit from more employees to improve the overall experience. Additionally, some shoppers express disappointment in the limited plus-size clothing options available at Macy's, suggesting that the store has missed opportunities to cater to this customer base. Overall, while the customer service at Finish Line is generally positive, there are areas for improvement in store management and inventory selection.
