H&M is a popular clothing and accessories retailer that offers a wide range of products for all genders. The store located on the Third Street Promenade in Santa Monica has received positive reviews from customers, particularly praising the exceptional service provided by the store manager, Lee. Customers have described Lee as professional, courteous, polite, and helpful, with a team that shares his excellent customer service skills. The store is known for its busy atmosphere, but Lee and his team are able to maintain control and provide a pleasant shopping experience for customers. Shoppers have also highlighted the quality and variety of the clothing options at H&M, with a good selection in the men's department. The fitting rooms are well-lit and convenient, although some customers noted that the attendant was not always present. The store's sales and discounts have also been praised, with customers taking advantage of the 15% discount for donating clothes and the additional discounts available for members. Overall, H&M on the Third Street Promenade is a popular destination for shoppers seeking quality, affordable clothing and excellent customer service.
