Hansel Collision Center is known for its helpful and caring staff. Customers appreciate the courteous service, with staff going above and beyond to assist, such as offering rides and helping with emergencies like jump-starting cars. The team handles repairs thoroughly and aims to do the job right, even if it takes some extra time. They also manage insurance discussions well, ensuring costs are clear and approved. Although the repair process may take a while, the staff’s empathy and dedication stand out, making customers feel cared for during stressful situations. Overall, Hansel Collision Center is a place where friendly, helpful people take the time to do quality work and support customers through their car repairs.
My car has not yet been repaired but the drop-off experience could not have been better. Very courteous and helpful staff and they even gave me a ride back home.
May 2024
This was our third time using the Hansel Collision Center. They consistently offer great service and competitive prices.
September 2023
They did a fine job. The car is perfect. They also handled insurance discussion when their costs were higher vs what was approved.
