Hertz Car Rental - Santa Rosa - Charles M Schulz - Sonoma County Airport (STS)
Car Rental
Hours:
2200 Airport Boulevard, Santa Rosa CA 95403
Hours
About Hertz Car Rental - Santa Rosa - Charles M Schulz - Sonoma County Airport (STS)
Hertz Car Rental at Santa Rosa Airport in Sonoma County offers a range of vehicles, including luxury cars, SUVs, EVs, vans, and trucks. The customer service at this location is often highlighted as exemplary, with staff members described as helpful and welcoming. One reviewer noted that an employee went out of his way to ensure their rental car was held during a flight delay, showcasing the commitment to customer satisfaction. Many customers report that the cars are clean and suitable for their travel needs.
However, there are mixed experiences regarding pricing and vehicle conditions. While some found the pricing reasonable, one reviewer expressed dissatisfaction with an overpriced rental that had unpleasant odors and poor customer service, indicating that experiences may vary. Overall, Hertz Car Rental at Santa Rosa Airport is recognized for its friendly service and convenience, especially for those needing a quick rental due to unexpected vehicle issues. Customers are encouraged to book online or through the Hertz app for a smoother experience.
Most Recent Reviews
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September 2026
I stressed myself out about my reservation here after reading all the bad reviews, but I had a good experience. The wait *was* pretty long and they seemed understaffed (hence one star off), but Christopher was truly a ray of sunshine- his joyful personality and can-do attitude was refreshing.
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August 2026
Smooth process for rental. The car was dirty. Hadn't been washed in a while.
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August 2026
Chaotic situation at Santa Rosa Sonoma airport. No reps in parking lot. Slots all filled. People leaving cars in random areas.
More Comments(89)
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