Hertz Car Rental - Santa Rosa - Charles M Schulz - Sonoma County Airport (STS)
Car RentalHours:
2200 Airport Blvd, Santa Rosa CA 95403 Hours
About Hertz Car Rental - Santa Rosa - Charles M Schulz - Sonoma County Airport (STS)
Hertz Car Rental at Santa Rosa Airport in Sonoma County offers a range of vehicles, including luxury cars, SUVs, EVs, vans, and trucks. The customer service at this location is often highlighted as exemplary, with staff members described as helpful and welcoming. One reviewer noted that an employee went out of his way to ensure their rental car was held during a flight delay, showcasing the commitment to customer satisfaction. Many customers report that the cars are clean and suitable for their travel needs. However, there are mixed experiences regarding pricing and vehicle conditions. While some found the pricing reasonable, one reviewer expressed dissatisfaction with an overpriced rental that had unpleasant odors and poor customer service, indicating that experiences may vary. Overall, Hertz Car Rental at Santa Rosa Airport is recognized for its friendly service and convenience, especially for those needing a quick rental due to unexpected vehicle issues. Customers are encouraged to book online or through the Hertz app for a smoother experience.
Most Recent Reviews
May 2026
Friendly worker but the car itself cruise control didn't work and everytime I tried to engage it would stop itself and say maintenence required I drove kinda far so it would've been nice to have working cruise control but beside that easy rental
May 2026
Two agents at the desk were polite and helpful.
John, customer service agent was rude and a jerk.
May 2026
such an easy return process. super friendly customer service rep.
More Comments(75)
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