Lululemon, founded in 1998 in Vancouver, BC, has grown to become a global retailer of technical athletic apparel for yoga, dancing, and other active pursuits. The company's mission is to create components for people to live longer, healthier, and more fulfilling lives. With strong ties to local communities, Lululemon stores are known for their excellent customer service. Employees like Christina, McKayla, and Lilah are praised for their patience, friendliness, and helpful problem-solving. However, some customers have reported feeling hounded and uncomfortable by overly attentive staff, leading them to prefer online shopping. Overall, Lululemon offers high-quality products and a generally positive in-store experience, though the company may need to strike a better balance between customer service and allowing shoppers to browse at their own pace.
Nice helpfully lady in the dressingrooms,clean and organized place.
February 2025
Very classy and awesome! Too good for the likes of Santa Rosa!
January 2025
One of the best customer service experiences I’ve ever had. Im a trainer & long time Lululemon sweat collective member and the team at the Santa Rosa outlet were nothing by kind, helpful and reassuring! They made my entire week- love this store and company!
