{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Tricia was great! Professional and hospitable! She was able to determine the size I needed and helped me tremendously.
Shopping is not usually a fun experience, but thanks to Tricia, it was today.”
“Very helpful staff. Not pushy but the kind that get you a dressing room and come tentatively to get different sizes which makes it much easier given. There are lots of different sizes and styles of jeans available.
I’m an older woman in a bit self-conscious about shopping and I felt very comfortable here”
“Ambar got me exactly what I needed today in a very succinct, professional manner! I am deeply appreciative for her service and look forward to getting the rest of my order in the mail! Thanks Ambar!”
“I ordered shoes that were a little to small. I was able to bring them in the store and trade them out. Really made it convenient to not ship them back and get another pair.”
“Great boots. I like that they have lot of different stuff, and also their prices are accessible to any one budget. Example a pair non exotic boots go from $120 to an exotic boot that go for about $400. And their felt hat same thing. Quality is great. They also have tennis shoes and work boots. They save me a trip to three different Stores. Excellent customer service.”
“I stopped by the Sephora at Kohl’s today with no real expectations — I was pressed for time and just hoping to find a concealer and color corrector that actually worked for me. I’ve tried so many and kept running into the same problem: everything dried out around my eyes and nothing looked right. I was honestly frustrated.
Then I met Celia.
She greeted me right away, and from the moment she started helping me I felt completely at ease. She was friendly, calm, and patient — she gave off such a warm, safe energy that I actually felt comfortable opening up about what I needed. She listened carefully, had the testers ready to go (knowing I was in a rush), and walked me through everything without making me feel rushed at all.
She recommended the Kosas concealer and color corrector — a brand I’d never heard of — and it was exactly what I needed. Hydrating, blended beautifully, and looked so good around my eyes. She also took the time to explain the differences between concealers, which finally helped me understand why what I’d been using wasn’t working. That knowledge alone was worth the visit.
Celia is not just an employee — she is genuinely knowledgeable, passionate, and good at what she does. She made my whole day. To her managers and anyone reading this: she deserves to be recognized. People like her are the reason customers come back. Thank you, Celia! ?”
“Flavio is fantastic I and so knowledgeable and helpful. He helped me pick out a nice Yeti water bottle. He welcomed me to the store as soon as I walked in. Friendly and super pleasant experience.”
“Absolutely — that detail makes the review much more personal and memorable. I’d write it like this:
I had such a wonderful experience at Lululemon in Santa Rosa! I came in specifically looking for help getting dressed for an upcoming job interview, and from the moment I walked through the door, David greeted me with a smile and was so welcoming. He, Erika, and Alexa were all incredibly helpful, attentive, and genuinely invested in helping me find the right outfit.
They made the whole experience so much fun and took the time to help me feel confident and interview-ready. They even signed my Lululemon bag with a “Good Luck!” message for my interview, which was such a sweet and thoughtful touch. ❤
This is exactly the kind of customer service that makes you want to come back. I will definitely be shopping here again and can’t recommend the Santa Rosa team enough. Thank you, David, Erika, and Alexa, for making my day and helping me feel ready to take on my interview! 🥰”
“Angie and Millie were so courteous and friendly, great customer service from both of them. I always feel really special and comfortable shopping when theyre around. Thank you guys!!!!
Special kudos to Angies unbelievable talent in helping me guess all the correct Wicked characters on the Blind Bag clips that I purchased!! I had goosebumps cause she all guessed them correctly!! Thank you again! youre the best!!”
“Amazing customer service. Manager was very helpful with finding the right items I needed. Yuliana was very kindhearted. Recommend this Store to anyone doing holiday shopping”
“Got some cool stuff on the third floor backstage things are up to 80% off can’t beat it.
Picked up that super cool hypoallergenic, sweat proof nice ball cap for 7.99”
“The tux my 18 yo son rented looked great at my eldest son's wedding, and the tux was available when they said that it was going to be available which should be a valid reason for a five star review.
However, the wait to get measured and the lack of staff to make the transaction go smoothly, was disappointing. The staff was stuck on slow mode I'm surprised that the transaction was as smooth as it was, due to the dread of feeling like it was all going to fall apart at the measuring.
The good news is that the tux looked great; was available on time: and, another member of the wedding party had to get a different size and the pickup date allowed enough time to correct it in plenty of time, which I am sure that it could have been a stressful situation.”
“Patty provides amazing customer service. I went in during the holidays and she was extremely helpful even when the store was busy. Also, the prices for the quality was definitely worth every penny.”
“AÉROPOSTALE!!! SUCH A FUN AND ENTERTAINING BRAND TO SHOP AT AND PROMOTE! TRENDY, AFFORDABLE CLOTHING AND ACCESSORIES. TYPICALLY CONSIDERED CASUAL, BUT THEY ACTUALLY OFFER A GREAT VARIETY. I LOVE GOING IN PERSON TO THE STORES TO GET THE FULL EXPERIENCE. ♥️?????”
“I can’t recommend this place enough. It’s not just a shop—it’s an experience! If you’re in the area, make it a point to stop by. You’ll leave with a bag full of goodies and a big smile on your face! Quality products and quality people you won’t find anywhere else in Santa rosa.”
“The employees were very accepting of the stench that my blood bags left behind post ritual... I would recommend not bringing candles in for cult meetings as clothing is flammable and the fire alarms do in fact work. The manager kindly had a sacrificial goat on hand that had been living in the dressing room for 67 hours prior to my scheduled meeting and the black cat, Reginald, that lives in the cash register was respectful of the need for silence during our chants.”
“I have gone many times to Patrick James throughout the past few years. The quality of clothes is amazing and yes, it's obviously a bit pricey but you get what you pay for. I definitely recommend”
“I forgot the managers name, but i went there yesterday and she was super friendly. I wanted to purchase a bag for a birthday present, and the sticker had said “clearance”, when i got to the register the cashier guy said that they can’t honor it and someone put the clearance sticker on it. The manager tried to give me a $5 coupon to make things right for the misunderstanding, she was very apologetic and I appreciated her effort to make things right. I liked how proactive she was by taking initiative to give me a phone call when the purse goes on sale. You truly don’t see customer service like that anymore, i appreciated her being very personable and accommodating me to the best of her ability. I highly recommend 5/5 stars!”
“They’re clothes are really cute, a bit expensive though. The customers there are rude, some glare at you for not being skinny or not being super pretty. Which is what stops me from going to Pacsun.”
“Chris (Manager) was an amazing help in my visit! I had issues with a past boot purchase , not fitting properly and just not happy with the purchase , he helped me measure my foot , offering different styles of boot that would fit more properly , and was very pleased with all the input he offered me! Definitely would recommend this location ! 10/10”
“I’m happy to share that my recent visit to this Macy’s was a genuinely positive experience. My last trip had been a bit underwhelming, but this time the store felt refreshed—there were more staff available to assist, some fantastic sales, and a wide variety of merchandise to explore.
You don’t see many multi-level department stores anymore, so riding the escalator up to the third floor was fun for my granddaughter. We were shopping for her birthday, and I was also browsing for a new sofa. I have to say, the service in the furniture department was positive, friendly, and truly helpful.
Overall, this visit restored my appreciation for Macy’s, and we left feeling impressed with the experience.”
“My daughter wanted the all white air force Nike's for her 16th birthday . she's a 4th of July baby so It took her to the foot locker which was a good experience they had good music and display set up was organized and the staff was fast and friendly . made sure everyone was helped.”
“This clothing store is awesome because not only does it carry clothes that are trendy, but it also has unique clothes. It always has a consistent style, and never seems to carry trends that are unflattering or are not appropriate for young women/ teenagers. Only store in the mall I ever get clothes at, best store for teenagers out there. The customer service is satisfactory, I have never had a bad experience with the workers here as they are very respectful and friendly.Also, points for having tons of clothes that go also get with my dress code! Came here for the first time three days ago, completely happy and satisfied with it. I’m exited to come back!”
“Thank you so much her costumer service to 100 % cause she was a really good listener to what ever I need it really thank you so much I felt at home with her nice treatment”
10AM - 6PM
800 Santa Rosa Plaza, Santa Rosa
Mens Clothing
“So, I hate to be the person that walks into a store 15 minutes before closing time and have to ask an associate for help, but that's exactly what happened. I'm in the process of moving, and last Saturday night I realized all my dress clothes had been packed away and I had nothing to wear to Church the next day. I got down to Macys 15-20ish minutes before closing and quickly scanned the mens Ralph Lauren Polo section for something that would work for me. I decided on a shirt, but they were all locked together by cable. It took a couple minutes to find an employee available, they were all preoccupied with closing procedures. Connor was leading a clothing rack through the store but happily agreed to come over and unlock the shirt for me. He realized he didn't have the correct key, so he radioed out for someone to assist who does. He received no response, so he asked me to please wait while he ran to grab the key. When we finally got the shirts unlocked, we had to go through and check the tags to find one in my size. There were many shirts to check and I wear an uncommon size(Extra-Large, Extra-Slim Fit), so I felt the need to apologize and thank him a few times, but it seemed unnecessary. Connor had a great attitude and was super helpful. Unfortunately they did not have my size in stock, but I saw some pants that would work nicely. These were also locked up but had a different lock, so Connor had to go grab another key for the pants. I apologized again, there being only 2 or 3 minutes before closing, and kind of expected him to be bent out of shape for taking him away from his closing duties. But it was actually quite the opposite, he was really friendly and had good conversation, even told me a little bit about his mother. After unlocking the pants, he walked me over to the register and rang me up. That's great customer service. I'm leaving 4 stars instead of 5 because the pants I bought, albeit very nice, had a price tag that I felt was high end for industry standards. I was also disappointed that they did not carry my size.”
“I bought a pair of diamond earrings in November from the fine jewelry department. The clerk who helped me, Andrea Magana, was fantastic. She provided helpful information while not trying to push the sale on me. Her sales approach was perfect for me. I love my earrings and am so happy that she was there to help me with my big purchase.”
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
“I needed to rent a suit for a wedding, was stressing out about what I should wear, and overall stressing out about attending the wedding (social anxiety sufferer here!). I jumped online, found Tuxedo Gallery, and read the reviews. I decided to give them a try, and I'm so glad I did!
Gabe at the Tuxedo Gallery absolutely lived up to all his outstanding online reviews! Gabe was awesome throughout the whole process. I am very thankful to Gabe for all of his help, advice, and assistance. I felt great about what I wore to the wedding—I was looking good! That helped me relax and really enjoy my time there.
Gabe, sincerely, Thank You again. I very much appreciate the service you provided. I will enthusiastically recommend you and The Tuxedo Gallery to anyone who asks.”