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“Brian was very helpful in figuring out what we wanted AND in our price point. He talked to us and explained what each mattress was and based off of what we liked we found the perfect mattress. Couldn't have asked for better customer service.”
“We couldn’t be more pleased with the mattress from the Futon Shop and with the customer service that we received! The Pure Comfort mattress is a dream, we are sleeping soundly like never before on this so comfortable, organic mattress! Christopher provided wonderful customer service, answering all of our questions and guiding us to the best mattress choice. He is so patient and knowledgeable, we are so grateful for his expertise! Victoria stayed after hours to make sure that our order was placed! We appreciate so much the environmentally friendly and healthy products that the Futon Shop is making available, thank you so much!”
“This place had the best selection out of the four places we visited this week. We found the sofa bed loveseat we'd been looking for. He was helpful and multi-tasked (so often we saw staff was busy and they couldn't even acknowledge we were there) He knew the measurements of the sofa from the top of his head as well as available colors. We paid a fair price that included delivery. We could have maybe found a little less expensive online but my mother-in-law got to sit on it and decide it was good. Being able to come and try sofas out in person was priceless. He was so kind and a pleasure to work with. Great store.”
“I had the pleasure of working with Kaitlyn. She was very informative on inventory, and helped us find the perfect pieces for our home! If I could give more stars I definitely would.”
“It was a pleasure working with John McGreggor at the Windsor location. He was very patient with my questions and did a thorough job answering my questions. I now have the knowledge of what is important in a mattress for being a side sleeper. He did a great job explaining the importance of support on all my pressure points and helped me make my decision to go ahead with a latex option with a topper. It’s only been a day and I’ve already told a couple friends about what I found, and the dude that helped me out. He wasn’t only educated and patient, but was very kind. I realized I kept him a quarter past their closing time and I had no idea until I left the store and saw the time. It didn’t feel like I was in there that long. Sleep city is a great place. It’s also locally owned. I won’t need a mattress for 20 years now but my kids will and John’s the man. Thank you again it was easy writing this review to a well deserved guy and a company who obviously takes pride in having the right people working for them.”
“This store and business owner is top notch! He has gone above and beyond to help my home feel comfortable for my family! Estavan is generous, kind, friendly and very helpful with the moving process! Thank you again for the help! We’ll be referring you to others and when we get a bigger home- we’ll think of you for bigger purchases!”
“Constance was our salesperson. She is very knowledgeable and friendly. She answered all of our questions and made suggestions that were helpful in making our decision to purchase our new Sleep Number bed. I felt as those we have made a new friend.”
“Sales rep was professional and knowledgeable. The buying experience was very easy and a pleasant experience. Delivery was slightly early, they were quick and professional.”
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“I walk in and immediately met by a lovely young man Jess, he was asking exactly what I am interested in and brought me to the bed I purchased. Very knowledgeable and just a good salesman.”